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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 839 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers often highlight the importance of protection, peace of mind, and warranty coverage that AppleCare+ offers for their Apple devices. They appreciate the sense of security and confidence it provides, knowing that their devices are covered in case of unexpected repairs or damage. While some customers find the price of Apple products and AppleCare+ to be expensive, many believe it is a worthwhile investment for the reliable protection and peace of mind it offers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 839 reviews
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    care for Apple care

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have, never know when your gonna need it, i have multiple apple devices so.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care plus is great. Awesome warranty and peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care included in total tech great deal. Wish it had the lost and theft included for phones

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Happy to have coverage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy to have the coverage of AppleCare+. It makes me more confident in owning my device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    That's probably the only place get devices a+ serv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey seriously Best buy total numbers. Get AppleCare for 2 years on an Apple product for just being a Best buy total number. Can't beat it. They've got the best prices. Apple certified technicians a+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best option you can get

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used but i know, if anything break down they’ll get it fix, not hassle, thank you for take care of my products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No brainer to add since it was included. Easy to ensure replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Added protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the added protection provided by purchasing my Apple Products through Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Always get apple care on everything I purchase..

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Not a believer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple is not cheap but protection plans are costly. If you buy totalcare for $200 a year you get piece of mind and when you need the apple care its nice to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security in a Bundle

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used AppleCare in the past and it has been great. Always get this on any Apple product I purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Customer service

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it because if I any problem I can call them and they play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two iPads, and they both came with the Apple care when I bought them to

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 4 out of 5 stars

    Apple Care

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having AppleCare is a wise decision, as it provides extended warranty coverage and technical support for your Apple products. With AppleCare, you can have peace of mind knowing that your device is protected against unexpected hardware issues and defects.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    TotalTech makes it worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A no-brainer with TotalTech. Purchase multiple Apple devices, and TotalTech is CHEAPER than the individual AppleCare costs

    I would recommend this to a friend
  • Pros mentioned:
    Customer service

    Rated 5 out of 5 stars

    IPad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service from everyone at Best Buy was second to none. Fabulous!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total member perk that is so worth it.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy total membership is worth it yearly to get this advantage and piece of mind with Apple products. Hopefully won’t need to utilize the service but awesome to have for those moments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great response time, able to manage any of our issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t buy any Apple products without Apple Care

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Would get it again. Very helpful protection.

    I would recommend this to a friend