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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 542 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers are impressed with the protection, peace of mind, and coverage that AppleCare+ provides for their Apple products. They appreciate the great service, warranties, and savings that come with the membership, making it a worthwhile investment for their devices. While some find it expensive, many customers highly recommend AppleCare+ for its reliability and convenience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 542 reviews
  • Rated 5 out of 5 stars

    lifesaver

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    up in Nov of this year just needed to use this what a cost saver

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Protection

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing program i love to feel all i bought in bestbuy protected with same insurance

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Fall

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have protection on phone as always phone fall or hits pay mistake

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it! Definitely recommend! I purchase instead of my carrier’s protection and have been fully satisfied!!

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Protection

    Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love knowing my phone is protected by Apple. I am completely covered if it’s damaged

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Insurance for your purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance to back up your purchase!! It takes the stress away if you have any issues with your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Applecare is a great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This applecare+ that came with the purchase of our new phones is such a great deal, it saves a lot of money. If you ever damage your phone you never have to worry because it is covered under AppleCare. I love that i’ll never have to worry about buying another phone again if i break mine, this saves so much money!

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Amazing!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Apple care thru Best Buy having the yearly subscription it covers this rather then having to pay monthly thru all those carriers they will charge you a lot and if something goes wrong you still have to pay the insurance on it thru carriers, as Best Buy protection they have you covered! What else would be better?!?!?

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Free

    Rated 5 out of 5 stars

    Insurance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glass phone that costs $1600. Insurance is a must! Get total tech an apple care is free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to access warranty for products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple Care is easy to use. Just take your purchased item in and it will be repaired or replaced… no problem !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Cares !!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it !!! I had a situation with my Iphone 16 Pro Max with a broken screen, I set my appointment with Geek Squad and was able to get a brand new phone and I just paid a fee of $100 !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life Saver

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel much better knowing I have this. gives me comfort. Feels good being protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super simple process after my phone was stolen. Qu

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare+ has been amazing. My phone was stolen and I received a replacement the next day. The process was fast and easy. I’m very satisfied and highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    24 months is the best you can get from Best Buy or

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do highly recommend this you need AppleCare any product protective device protector computer protect your phone protect your iPad protect your AirPods beats products. It’s worth it protect anything new with AppleCare you can buy including iPads MacBooks iMac desktop or anything even your EarPods just purchased them get AppleCare it’s worth it everybody.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love My protection plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that my AppleCare comes with the qualifying purchases at Best Buy for no extra cost. When you add up your apple care cost for the two years it more than pays for the price of Total Tech. I never realized until I purchased an expensive TV how great the protection plan is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without a doubt, it is a good choice so that your purchases have a good guarantee

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it , it give protect, and fast service, must buy , good offer price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best thing I have on most of my product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know how many times I have had to repair My Apple product because of my errors but Apple care always is there to help me save on the costly repairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for my self

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have a back up you never know was going to happen

    I would recommend this to a friend
  • Cons mentioned:
    Spills

    Rated 5 out of 5 stars

    Yes to Apple Care

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy an Apple product and not get the Apple Care for three years. It covers just about everything and you absolutely will use it if something happens to your computer including spilling liquid on the keyboard

    I would recommend this to a friend