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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 526 reviews

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  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers are impressed with the protection, peace of mind, and coverage that AppleCare+ provides for their Apple products. They appreciate the great service, warranties, and savings that come with the membership, making it a worthwhile investment for their devices. While some find it expensive, many customers highly recommend AppleCare+ for its reliability and convenience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 526 reviews
  • Rated 5 out of 5 stars

    My go to store for the best products and services

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have dealt with Best Buy for many years purchasing home appliances and TVs and cellphones and laptops and have always been very satisfied with the quality of the products and the service and warranty’s and the competitive pricing of their products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Orchard of caring

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps your apple as fresh as the day it came off the tree

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Worthwhile Investment for Apple Users

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an avid Apple product user, I have come to appreciate the value and peace of mind that 24 months of AppleCare+ provides. AppleCare+ is an extended warranty and support service offered by Apple that goes beyond the standard one-year limited warranty included with most Apple products. It is a service that I highly recommend for anyone who wants to protect their investment and ensure a seamless experience with their Apple devices. One of the key benefits of AppleCare+ is its extensive coverage. It not only extends the warranty period to two years but also provides additional support for accidental damage. This means that if you accidentally drop your iPhone, spill liquid on your MacBook, or experience other unforeseen mishaps, AppleCare+ has got you covered. The coverage for accidental damage allows for the repair or replacement of your device at a reduced cost, saving you from potentially expensive repairs. The convenience of AppleCare+ cannot be overstated. Apple's customer service is known for its exceptional quality, and AppleCare+ is no exception. Whether you prefer to seek support at an Apple Store, over the phone, or through online chat, Apple's knowledgeable and friendly representatives are readily available to assist you. This level of customer service has consistently impressed me and has made any technical issues or concerns I've had much easier to address. It's important to note that AppleCare+ does have certain limitations and exclusions, which are outlined in the terms and conditions. It's essential to review these details to have a clear understanding of what is covered and what isn't. Additionally, AppleCare+ does not cover theft or loss of your device, so it's worth considering additional insurance options if that is a concern for you. In conclusion, 24 months of AppleCare+ is a highly recommended investment for Apple users. It provides extended warranty coverage, protection against accidental damage, exceptional customer service, and a streamlined claims process. By opting for AppleCare+, you can enjoy your Apple devices with added confidence, knowing that you are backed by Apple's renowned support and expertise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Applecare is great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This applecare+ that came with the purchase of our new phones is such a great deal, it saves a lot of money. If you ever damage your phone you never have to worry because it is covered under AppleCare. I love that i’ll never have to worry about buying another phone again if i break mine, this saves so much money! I would 100% recommend getting AppleCare with your next IPhone purchase at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone – fast, reliable, and great camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the iPhone 14 and I’m extremely satisfied. The performance is smooth, the camera quality is outstanding, and the battery lasts all day. Setup was easy and the phone feels very premium. Definitely worth the upgrade!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it , it give protect, and fast service, must buy , good offer price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 2 year’s Warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If anyone are geek membership for $199 in past year still membership as long it continues paid get free warranty ! Coverage for Apple Iphone

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Protection

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing program i love to feel all i bought in bestbuy protected with same insurance

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Fall

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have protection on phone as always phone fall or hits pay mistake

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage for apple products!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for our apple products. Always good to have a plan b in place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech perk

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Included with Total Tech membership Have successfully used

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Protection

    Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love knowing my phone is protected by Apple. I am completely covered if it’s damaged

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it! Definitely recommend! I purchase instead of my carrier’s protection and have been fully satisfied!!

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Applecare is a great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This applecare+ that came with the purchase of our new phones is such a great deal, it saves a lot of money. If you ever damage your phone you never have to worry because it is covered under AppleCare. I love that i’ll never have to worry about buying another phone again if i break mine, this saves so much money!

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Insurance for your purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance to back up your purchase!! It takes the stress away if you have any issues with your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Amazing!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Apple care thru Best Buy having the yearly subscription it covers this rather then having to pay monthly thru all those carriers they will charge you a lot and if something goes wrong you still have to pay the insurance on it thru carriers, as Best Buy protection they have you covered! What else would be better?!?!?

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Free

    Rated 5 out of 5 stars

    Insurance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glass phone that costs $1600. Insurance is a must! Get total tech an apple care is free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best thing I have on most of my product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know how many times I have had to repair My Apple product because of my errors but Apple care always is there to help me save on the costly repairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad my son has this. Great for screen protector. They don't do android anymore. Thats a bummer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real Value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have specially if you are buying for Kids, good value

    I would recommend this to a friend
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