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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 542 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers are impressed with the protection, peace of mind, and coverage that AppleCare+ provides for their Apple products. They appreciate the great service, warranties, and savings that come with the membership, making it a worthwhile investment for their devices. While some find it expensive, many customers highly recommend AppleCare+ for its reliability and convenience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 542 reviews
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    PEACE OF MIND

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a Best Buy Total Tech member, I get this with every Apple product I purchase. I love the peace of mind this provides.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Must have insurance policy.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a perfect way to settle your nerves knowing you have insurance on your investment. Must have!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    iPhone 14 pro max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone and I love the feeling of protection that apple care gives me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free with total tech for the iphone 14 Pro Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was included with my total tech subscription. Works great and I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Get It

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare has been great with servicing and replacing my devices. Typically within a weeks time. Great customer service. Enrolled through TotalTech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 14 rating

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good iPhone 14.i recommend it to a 9-14 year old

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free Apple care with total tech annual subscription. It’s a great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Free, Peace of mind

    Rated 5 out of 5 stars

    AppleCare

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the peace of mind that having AppleCare on all my Apple products gives me. And, if you are a Total Tech Member, it is included for FREE for the first two years. You'd be crazy not to be a Total Tech member.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Apple Care done the right way -Total Tech

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a single fixed price we cover 3 iPhones, 2 iPads, 3 earphones and an iMac .. simple math. I have saved lots of money by having the total tech membership which gives us Apple care .

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Protection

    Rated 5 out of 5 stars

    Great coverage.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely recommend getting Apple care coverage on all your Apple devices to protect you just in case you break your device. This service is also covered if you get the Total tech service offered through Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Always Get Apple Care

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved my wallet more than once with this. Definitely worth the money up front in case something happens--and something always does. We are human and we drop things!

    I would recommend this to a friend
  • Pros mentioned:
    Free, Peace of mind

    Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care gives me peace of mind that I am covered. As a member Best Buy gives it to you for free which is a great deal!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Apple Care via Total Tech is awesome!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To summarize it…AppleCare+ is a great protection plan but sometimes can be costly…and this is one of the main reasons to become a Best Buy Total member, you get it as part of your membership! Especially if you have a iPhone, iPad, laptop or a portable device, this can end up saving you hundreds of dollars in the long run! Also, the majority of your purchases get up to two years of product protection at Best Buy (need to keep your membership active of course). This gives you peace of mind for your purchases in case you need a repair or replacement for example.

    I would recommend this to a friend
  • Pros mentioned:
    Great service

    Rated 5 out of 5 stars

    Good to have for any Apple products!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently called for help with my new iPhone and the representative was able to resolve my issue right away. Great and friendly service! I would recommend this to my families and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind, Protection

    Rated 5 out of 5 stars

    Apple Care is well worth the cost!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care is a necessity for protection and assistance with all our Apple devices! Great peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Peace of mind

    Rated 5 out of 5 stars

    Apple 24 months coversge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used this yet but knowing I have it for 24 months is a relief . Hopefully I won’t need it but the insurance is always a good thing when I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Worthwhile Investment for Apple Users

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an avid Apple product user, I have come to appreciate the value and peace of mind that 24 months of AppleCare+ provides. AppleCare+ is an extended warranty and support service offered by Apple that goes beyond the standard one-year limited warranty included with most Apple products. It is a service that I highly recommend for anyone who wants to protect their investment and ensure a seamless experience with their Apple devices. One of the key benefits of AppleCare+ is its extensive coverage. It not only extends the warranty period to two years but also provides additional support for accidental damage. This means that if you accidentally drop your iPhone, spill liquid on your MacBook, or experience other unforeseen mishaps, AppleCare+ has got you covered. The coverage for accidental damage allows for the repair or replacement of your device at a reduced cost, saving you from potentially expensive repairs. The convenience of AppleCare+ cannot be overstated. Apple's customer service is known for its exceptional quality, and AppleCare+ is no exception. Whether you prefer to seek support at an Apple Store, over the phone, or through online chat, Apple's knowledgeable and friendly representatives are readily available to assist you. This level of customer service has consistently impressed me and has made any technical issues or concerns I've had much easier to address. It's important to note that AppleCare+ does have certain limitations and exclusions, which are outlined in the terms and conditions. It's essential to review these details to have a clear understanding of what is covered and what isn't. Additionally, AppleCare+ does not cover theft or loss of your device, so it's worth considering additional insurance options if that is a concern for you. In conclusion, 24 months of AppleCare+ is a highly recommended investment for Apple users. It provides extended warranty coverage, protection against accidental damage, exceptional customer service, and a streamlined claims process. By opting for AppleCare+, you can enjoy your Apple devices with added confidence, knowing that you are backed by Apple's renowned support and expertise.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is always a must it saves you money in the long run and you have coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Applecare is great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This applecare+ that came with the purchase of our new phones is such a great deal, it saves a lot of money. If you ever damage your phone you never have to worry because it is covered under AppleCare. I love that i’ll never have to worry about buying another phone again if i break mine, this saves so much money! I would 100% recommend getting AppleCare with your next IPhone purchase at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 2 year’s Warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If anyone are geek membership for $199 in past year still membership as long it continues paid get free warranty ! Coverage for Apple Iphone

    I would recommend this to a friend