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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 1276 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers admire the protection, peace of mind, warranty, and coverage that AppleCare+ offers. They appreciate the free AppleCare+ that comes with their Best Buy membership and find it valuable. However, some customers find it expensive if not obtained for free.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,276 reviews
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    A Must Have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare gives you peace of mind for your investment.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Added Peace of Mind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have the extra protection for my Apple products. Simple claims filing process.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. I definitely love the comfort of knowing my Apple products are protected

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The right choice….

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After hearing about the protection plan, I believe I made the right choice…..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got an extended Apple Care for $3.99 a month Can’t beat that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully, We Won't Have To Use It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came free with the Apple Watch and I'm happy to have it, but hopefully I won't need to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care included as a Total Tech member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Total Tech member for years, the 2 years of included Apple Care is a great value add

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot imagine not having Apple Care. They are helpful and take care of everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy to have it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This comes with my membership so I am happy to get it for free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy to have it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This comes with my membership so I am happy to get it for free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When people were considerate and nice.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We couldn’t fix my husband’s iPhone SE (3rd gen). Got appointment at Best Buy. We were seen promptly, and the young man was very sweet. He fixed our phone in minutes and was very patient when he helped us set it up properly with finger biometric. We had been at wits end! Best Buy helped quickly and very nicely! They should be proud of their employees!

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is a must have for all products! Best insurance

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having peace of mind is great thing when it comes to expensive electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added coverage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added Apple care protection for free!!! Couldn’t ask for more.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for our devices.. feel good to have just in case

    I would recommend this to a friend
  • Pros mentioned:
    Customer service

    Rated 5 out of 5 stars

    Moe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service throughout the dept in Henderson thx you

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel very protected with this plan. It gives me peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Applecare is a must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all of the apple products I have bought, this benefit adds some peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Peace of Mind!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely the peace of mind I need for my product!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product will recommend to all of my friends. This is very suggested

    I would recommend this to a friend