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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 1249 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers admire the protection, peace of mind, warranty, and coverage that AppleCare+ offers. They appreciate the free AppleCare+ that comes with their Best Buy membership and find it valuable. However, some customers find it expensive if not obtained for free.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,249 reviews
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend. Gives you peace of mind for your high end products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Watch SE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the watch and the color, it is great value my daughter loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best plan to have for ease of worrying about your investments

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Must have for any Apple product!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every Apple user should invest in protection for their products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple Watch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good watch very happy I buying this watch from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value for the buck I don’t have to worry about anything.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best way to insure your Apple devices - totally worth it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nat k

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and customer support! ………………!!!!!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    D

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it is usefull to have as it protects the devices.

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 2 out of 5 stars

    Too expensive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive now. Only equals yearly savings so no longer going long term w it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not up to the mark same at watch 9 series with just few tweaks

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    New watch shouldn’t need apple care. Itsnew

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I don’t need to use Apple Care . This is why Ave. rating its brand new so don’t know if it’s worth it,

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    never use it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never use AppleCare since I pay monthly geek squad subs and its easy to get help

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Be aware. Doesnt covrr losy or stolen

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Applecare from best buy does not include lost or stolen. If you want to upgrade from tech support package you have to pay for full price vs just upgrade

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Apple coverage Versus Best Buy membership

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, the AppleCare is free if you have the Best Buy membership be cautious. If the membership expires during the time that the Apple warranty should be covering the equipment it will no longer be covered.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Still have a deductible

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need the apple care with apple products but you still end up paying out of pocket

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I’m guess Genius means something different to apl

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First: WiFi, Battery, software, and screen issues with my iPhone and Best Buy’s support counter has NEVER been able to fix any of my issues. They don’t even try. They just send me to the Apple Store. Even when I asked if they would install a screen protector (I purchased from them) they were like, “well….we don’t really want to….you’ll probably do a better job than us….it will take a couple hours…”. Then the dudes just went back to standing around chatting with each other. I don’t even bother any more. I just go to the Apple Store…which honestly isn’t any better. They tried to fix my phone 3 times before I gave up. Each time their suggestion is “well…upgrading to a new phone may be an option.” 2 hours for them to give me the same phone back with the same issues. When I was having battery issues and their answer was “plug it into a charger in your car and rev the engine to supercharge your phone” it dawned on me how liberally Apple uses the word Genius.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sure

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never really use it. Actually didn’t know I had it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Applecare + covers so much! The only hassle is that sometimes its a lot easier to take your products straight to the apple store so that you dont have to deal with shipping and waiting for replacement items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple is the BEST

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you go wrong with Apple Care? Great products and great customer service what better way to protect your investment than to provide excellent coverage

    I would recommend this to a friend