Customer Ratings & Reviews

Applecare + covers so much! The only hassle is that sometimes its a lot easier to take your products straight to the apple store so that you dont have to deal with shipping and waiting for replacement items.

Need the apple care with apple products but you still end up paying out of pocket

First: WiFi, Battery, software, and screen issues with my iPhone and Best Buy’s support counter has NEVER been able to fix any of my issues. They don’t even try. They just send me to the Apple Store. Even when I asked if they would install a screen protector (I purchased from them) they were like, “well….we don’t really want to….you’ll probably do a better job than us….it will take a couple hours…”. Then the dudes just went back to standing around chatting with each other. I don’t even bother any more. I just go to the Apple Store…which honestly isn’t any better. They tried to fix my phone 3 times before I gave up. Each time their suggestion is “well…upgrading to a new phone may be an option.” 2 hours for them to give me the same phone back with the same issues. When I was having battery issues and their answer was “plug it into a charger in your car and rev the engine to supercharge your phone” it dawned on me how liberally Apple uses the word Genius.

Well, the AppleCare is free if you have the Best Buy membership be cautious. If the membership expires during the time that the Apple warranty should be covering the equipment it will no longer be covered.

I never really use it. Actually didn’t know I had it.

How can you go wrong with Apple Care? Great products and great customer service what better way to protect your investment than to provide excellent coverage

I never use AppleCare since I pay monthly geek squad subs and its easy to get help

I would highly recommend this product. It provides excellent and reliable service. I have found the Harriman New York staff to be exceptionally good.

I get better song recommendations from Spotify based on my currently playing song compared to Apple Music.

This makes apple purchases from best buy a no brainer! Its almost like getting a 50-200 discounton apple products purchased at best buy.

This watch is amazing, the battery life on it is so much better. Traded in my apple watch from last year, this is a huge upgrade.

A solid insurance policy on your apple device. One perk of total rewards at BB is that you included Apple Care on devices.

Great for every Apple purchase. Sometimes Apple products mysteriously stop working, this alleviates the problem.

I like that you can take your apple watch into Best Buy when you have issues. I HATE that Best Buy can't do anything other than ship it off for repairs - making it completely useless to take it to them.

Have not used this. But a good product to have if you need it.

Totally worth having!!! If you have the coverage they will replace your device or fix your problem

It’s nice to know that I’m covered but best buy and the manufacturer is something we’re to happen

Having the Apple Care added with no additional cost adds to the value of the purchase.

Always a nice remember benefit Through Best Buy because its included with membership.

One of the best purchases we've made. Especially like the fall detection function.