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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 1265 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers admire the protection, peace of mind, warranty, and coverage that AppleCare+ offers. They appreciate the free AppleCare+ that comes with their Best Buy membership and find it valuable. However, some customers find it expensive if not obtained for free.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,265 reviews
  • Pros mentioned:
    Customer service

    Rated 5 out of 5 stars

    A Apple Girl for Life

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always happy with the folks at Apple I call day, evening or weekend they always answer quickly and are very patient with my needs and questions. Knowledgable folks its evident. My issues always resolved. More companies should train their representatives as well as Apple does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gottyg

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare program is great for consumers that are shopping at Best Buy. Highly recommend anyone to purchase this product. This has been very beneficial for my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple care is a great product. Kids have enjoyed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Protection for Your Apple Devices

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare+ offers excellent peace of mind with extended coverage and accidental damage protection. It’s a smart investment for expensive Apple devices, saving money on repairs or replacements. The support is fast and reliable, and service options are convenient. Overall, it’s great value for long-term device protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook pro saver

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend having protection for apple products. I am a big fan of it since it comes with my best buy membership aswell. Used it for my MacBook pro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love ot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It’s the best!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage for a device that is expensive to replace

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Electronics Insurance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe in purchasing insurance. AppleCare is great insurance to have if you purchase expensive electronics from Best Buy. With four kids who all need electronics for school this is a great option for us.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love haveing this coverage for my iPhone ,never know when you may need it but it’s a good feeling k owing your covered in and emergency or if something happens with your iPhone

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    This is why we buy apple!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not be without it! I am not the most savy on electronics. Apple stands behind apple. It doesn’t get better! Peace of mind, priceless!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Insurance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why would you not get Apple protection on your products? AppleCare is offered by Best Buy for 24 months for your charge. If you buy your Apple products at an Apple Store somewhere else you will have to pay for this protection if you are a total tech member, you do not have to pay for it. This is a no-brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be prepared by AppleCare

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy AppleCare for all of my products. You never know when someone is gonna break.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Customer service

    Rated 4 out of 5 stars

    Apple care

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care great insurance and customer service to have for apple Products and extremely knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Smart Watch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love EVERYTHING about it!! It’s excellent!! I haven’t had ANY issues at all!!!!! I LOVE IT!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Great for MacBooks and iPhones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare+ is the best warranties for apple products. It’s super recommended for MacBooks and iPhones, which are most likely to get accidental damage. If you have total tech, I guess this is one of its biggest and most useful perks.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Broke phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value if you ever need it. My son is glad he had it after his phone dropped off his car

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much More Convenient

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an issue with an Apple product used by the spouse. We took it to a service provider's location. We were told to go to an Apple store. We stopped at a local best buy store and spoke to the geek squad folks. The issue was resolved in 2 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Provided

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for expensive equipment and provides peace of mind that when it needs fixed BestBuy stands above the rest with their protection!

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Best Buy total care, and it includes AppleCare +. I’m very happy that it does and that you can go to Apple or geek squad to get your phone fixed, if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Peace of Mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the AppleCare+ as it provides me peace of mind knowing I can get help if anything goes wrong.

    I would recommend this to a friend