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Customer reviews

Rating 4.8 out of 5 stars with 177 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers often highlight the peace of mind and protection that Monthly AppleCare+ provides for their expensive devices. They appreciate the free installation and the free membership that comes with the purchase of the product. While some customers find it expensive, many are glad to have the warranty and protection it offers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-177 of 177 reviews
  • Rated 4 out of 5 stars

    I've never had to use it but it's better to have i

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think there should be some kind of savings for people who have previously purchased the protection service and have never had to use it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple care

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have and save you money in the long run. Get discounts on Apple items

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple Care Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got the Apple care. I will do an update when I can.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope it’s never needed, but good to know I’m covered if something goes wrong.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy peace of mind

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had to use apple care and it was easy to submit and reqest

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great at piece of mind for services needed be geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is something you don’t think you’ll need until you need it. Glad it offers Peace of mind!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    BB's treatment is confusing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Apple Care in the past and it's a great service. However, I don't understand Best Buy's promotion of it - if I stop my Total Tech, then I can't continue with Apple Care? Why can't I just purchase the Apple Care outright? I find this confusing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    disappointed I didn't get 3 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    do remeber when you purchase with bex=st buy you only get 2 years not the 3 apple offers

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unused

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use my support, that's a gooz thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a Christmas present for my daughter to Graffis is so good and everything looks good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great addition to my Apple tools. Now I can sync work and not have to carry my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech member pays off with having AppleCare!!

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 1 out of 5 stars

    Came with ipad purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used this, it’s overpriced like everything else.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I hate Apple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an Apple snob and refuse to buy or use any Apple products.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 4 out of 5 stars

    Monthly AppleCare+ (up to 24 mo.)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didnt hae to pay for it with very expensive. pay the geek squad total tech membership is better

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Apple

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great customer service people, They don't make you feel stupid when asking questions.

    I would recommend this to a friend