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Customer reviews

Rating 5 out of 5 stars with 27 reviews

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    Rating 4.9 out of 5 stars

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100%
would recommend
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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 27 reviews
  • Rated 5 out of 5 stars

    Great Protection for Your Investment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare+ has been a worthwhile addition to my device and provides valuable peace of mind. Knowing that my investment is protected against unexpected issues makes using my Apple products much less stressful, especially when they are part of my daily work and personal life. The monthly option is particularly convenient because it spreads the cost over time instead of requiring a larger upfront payment. It is an easy way to maintain coverage while keeping expenses predictable. The enrollment process was simple, and managing the plan through Apple has been straightforward. One of the biggest benefits is having access to Apple's support network when needed. Whether it's technical assistance, hardware concerns, or covered repairs, it's reassuring to know help is available from people who know the product inside and out. The service experience has always been professional and efficient. For premium devices that are used every day, accidents and unexpected problems can happen. Having AppleCare+ adds an extra layer of protection and confidence that can save both time and money in the long run. Overall, the monthly AppleCare+ plan offers excellent value, convenience, and peace of mind. If you're purchasing an Apple device and plan to keep it for several years, this coverage is a smart investment and something I would recommend to anyone looking to protect their purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care - WOO HOO

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To my mind, INVALUABLE! I’m rocking along and then “oh CRAP. I hit the wrong (link, delete,) whatever. A simple phone appointment and Voila! I’ve learned something, and my error is fixed! I find the extra moral support well worth the cost. I’m 67, past the excitement of reading the manuals (online,) outta the usage/keeping up with tech by practical use, and Tips/Tricks first in mind when I’m wondering how I screwed up. Well worth the $!! Not to mention how often I spill my coffee on paperwork and devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Apple Care

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who runs a business, my phone nor my Apple Ipad is not optional. When something goes wrong with a device you rely on every day, it can feel overwhelming. I recently had an issue with my [device — iPhone/MacBook/iPad], and I was honestly bracing myself for a complicated, time-consuming process. Instead, AppleCare made it surprisingly smooth. From the first interaction, the support team was patient, knowledgeable, and genuinely helpful. They walked me through troubleshooting clearly and without making me feel rushed. When it became clear my device needed repair, the process was efficient and straightforward. I knew exactly what to expect, and there were no hidden surprises. What impressed me most was the sense of reassurance. In a world where tech is central to both personal and professional life, having a support system that responds quickly and professionally makes a huge difference. AppleCare didn’t just fix my device — they reduced the stress around the situation. That peace of mind is worth it. I’m grateful for the experience and would absolutely recommend AppleCare to anyone who depends on their devices daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t stress about accidentally messing up my IPad because I have Apple Care to help me get it back in working order. Love my IPad and love the AppleCare for the just incase times!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s included with my Best Buy Total membership plan, a plan I am actually enjoying more than I thought I would. What’s not to like? Apple care plus. If it breaks, it gets fixed or replaced. Plus, from my understanding, instead of just the typical warranty extension of most plans, it has extra features. Like coverage for accidental damage and even exposure to liquids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Peace of Mind

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having an Apple Care gives me a peace of mind, knowing I do not have to worry if anything goes wrong. Touch wood, nothing has gone wrong. It’s just there in the background.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It must have.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One time i didn't wanted to buy any warranty of my ipad.The second day I bought it, it broke, and I was charged three hundred dollars to fix it.Since then I promised myself I was always gonna have my insurance.It's so worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pays for itself

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind knowing your investment is protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare+

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection of AppleCare and ability to contact Apple for support and questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It good I can’t complain itvery in nice good good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so much and I can let my family use it I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my new ipad pro. It is everything i ever wanted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for Apple devices

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy offers the absolute best protection plan on the market for any Apple device. I have never had any concerns with how Best Buy has handled a claim for a device this far and absolutely recommend purchasing this for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Apple Care gives a great peace of mind in case we need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare+ To the Rescue!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great apple care included in my membership promotion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get that AppleCare!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love a good product protection plan. It pays for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance necessity.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta have it as it acts like insurance on such a pricey electronic item. Not really able to review bc have not needed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No stress

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra protection is always great to have and knowing you can get help if needed is really reassuring!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good services

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the membership and the options it has for protectiong my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College student dream

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She was so happy to get this . Easy to work . Charges really quick . Easy to slip in backpack

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always felt that it is a good thing to have protection on all of your devices! Apple delivers!

    I would recommend this to a friend