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Customer reviews

Rating 4.7 out of 5 stars with 512 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 512 reviews
  • Rated 5 out of 5 stars

    fantastic

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection is a fantastic option, as it offers robust coverage for your item, protecting you against a wide range of potential issues. Whether it’s a defect, malfunction, or accidental damage, you can rely on the warranty to have you covered. What sets it apart is the ease of the claims process—submitting a claim is simple and straightforward, ensuring a smooth experience if you ever need assistance. With this level of protection and convenience, the Total Tech warranty is an excellent way to safeguard your tech investments with minimal hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not want to do without Best Buy protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice laptop to buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP laptop is a very nice and quick by. I use it to watch my videos and apps nothing major basically a small television if you will I have no problems with it. Nice color and enjoyed every day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super beneficial

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in clutch for a cyber attack situation and love the staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It helps

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oops I spilled it again get it for protection from the wolves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good knowing that is anything happens to any of our electronics, we are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my lop top. It has all these cool options that’s makes it very convenient to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you work from home and you need some protection for your laptop this is the plan

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Monthly Best Buy Protection (up to 24 mo.)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monthly Best Buy Protection (up to 24 mo.) Monthly Best Buy Protection (up to 24 mo.)

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    was charged 30$ Despite being a total tech member!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please note that sometimes when they feel like it there is a 30$ charge for repair see my image

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I like my brand new Chromebook and the Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased another Best Buy Geek Squad annual Protection Plan on December 16, 2025 for my brand new Chromebook. I also purchased my Chromebook on December 16, 2025 from the Best Buy store at South Maryland Pkwy store, Las Vegas, NV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You WONT find a BETTER protection plan than this!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no joke about Best Buy's Total protection plan! I recently purchased a lenovo yoga 9i laptop. If you dont know about this computer,( ill just say its a very pricey device) After only about 45 days of owning it i had a terrible freak accident and my yoga 9i was totaled. I called best buy and made an appointment. After bring my damaged device to them and learning they couldnt repair it, they told me it would be replaced! And it cost me $0!!! Absolutely incredible. I thought i was certainly going to pay something for a replacement... I paid nothing. I got a brand new computer right there and it hardly took any of my time. Im still to this day astonished by how simple and quick i had my laptop again. They really mean what they say when talking about best buys total protection plan! You wont find a better deal anywhere else. I have commited to buying any and all of my electronics from Best Buy now and moving forward! Thanks Guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hands down the dust only at Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best best best hands-down ever bought. I would recommend you keep something like this for life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST HAVE!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's face it – life happens. Your brand-new tech baby might get dropped, spilled on, or mysteriously stop working the moment your warranty ends (because of course it does). That's why adding Monthly Best Buy Protection (up to 24 months) at checkout is a no-brainer. Imagine this: You accidentally drop your new gadget while showing off your questionable dance moves. Without protection? Panic. With Best Buy Protection? A quick trip to the store, and you're back in business without breaking the bank. It covers repairs, replacements, and even accidental damage. Yes, even that coffee spill that you swore you'd never let happen again. Plus, Best Buy’s legendary Geek Squad is always ready to help, so you’ll never feel alone in your tech struggles. Don’t be that person paying full price for repairs later. Add Best Buy’s Monthly Protection Plan at checkout, because life is unpredictable, but your tech protection doesn’t have to be!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Review: Monthly Best Buy Protection Plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Monthly Best Buy Protection Plan is a service offered by Best Buy that provides extended protection and coverage for various electronic devices and appliances. Here's a brief review of this monthly plan. Coverage: The Monthly Best Buy Protection Plan offers comprehensive coverage for a wide range of products, including laptops, smartphones, televisions, home appliances, and more. It protects against accidental damage, mechanical and electrical failures, as well as normal wear and tear. Convenience: One of the key advantages of the Monthly Best Buy Protection Plan is its convenience. Instead of paying a lump sum for an extended warranty, you have the option to pay a monthly fee, making it more manageable and budget-friendly. It also simplifies the process of warranty management, as you don't have to deal with additional paperwork or worry about expiration dates. Claim Process: Best Buy has a straightforward and user-friendly claim process for the Monthly Protection Plan. If your covered product experiences an issue, you can easily initiate a claim online or by contacting their customer service. They aim to provide efficient and hassle-free solutions, including repairs, replacements, or reimbursements. Coverage Length: The Monthly Best Buy Protection Plan offers flexibility in terms of coverage length. You have the option to cancel or renew the plan on a monthly basis, depending on your needs and preferences. This allows you to adjust your coverage based on your changing requirements, which is particularly useful for short-term protection or when you upgrade your devices frequently. Value for Money: The Monthly Best Buy Protection Plan provides good value for money, especially for those who prefer the flexibility of monthly payments. The plan's pricing is generally reasonable, considering the coverage and convenience it offers. However, it's essential to assess your usage patterns and the cost of the plan over time to determine if it aligns with your specific needs and budget. Overall, the Monthly Best Buy Protection Plan is a convenient and flexible option for those seeking extended protection for their electronic devices and appliances. It offers comprehensive coverage, a user-friendly claim process, and the freedom to manage your plan on a monthly basis. However, it's important to carefully evaluate the cost and assess whether the plan aligns with your individual requirements before making a decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Peace of Mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    he protection plan offers good value if you want coverage beyond the manufacturer’s warranty. It provides repair or replacement for accidental damage and defects, which adds reassurance for expensive electronics. It’s not cheap if extended for 24 months, but the peace of mind is worth it if you’re investing in high-end gear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection Plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend. It has helped with my laptop issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurrance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    La mejor aseguranza que puedes comprar.me siento mas seguro comprando en Best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is amazing worth adding it to your items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection from Best buy is second to none. Never have any problems

    I would recommend this to a friend
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