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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 516 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 516 reviews
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sure love those folks at tech-support. Thankful for this protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been able to get items fixed quickly and easily with this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help is on the way

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not tech smart and have always relied on friends for tech support. I bought this membership and have already used them a couple times. I have also recommended this to a friend who just moved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for personal use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are an apple family, bought this computer in order as an upgrade. The computer is sleek, clean, and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my daughter for her birthday to do school work and work from home. Does the trick she loves it. It’s a great little computer for the price no issues to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP LAPTOP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best inexpensive laptop. Great for checking emails, surfing Web, and doing things that iOS cannot do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Is GrEAT!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You always want to have protection for your new devices and geek squad makes the process so smooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase for the price. Very glad we got this protection. What they made for hours that's right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing coverage!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfection at best it really is helpful to know your covered!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get peace of mind by gettong the protection plan. Betyer to have it and not need it than need it and not have it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ms. Harrison

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very costly to have but it’s good to be able to take you purchases in for repairs at your store of choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a TotalTech member since long before they called it that. Its always comforting to know that Best Buy and the Geek Squad are there when I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great itwm

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best item to have. It does what it needs to be done You never go wrong on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy warranty is great and they will help you your computer does not work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is alway good to know someone has your back when things go wrong. Very glad I made the choice of purchasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not even an hour! WOW!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a plan! I bought my Toshiba in that needed a hard drive, they said maybe 2 weeks, driving home that day, got a phone call it was up and running! Now that's FAST! TY Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works very well and fast and very easy to use. All of the people at the store was very helpful and good at their job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a breeze

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the second one that i bought of this brand. I had never heard of it but have not had anything but a breeze to set up and operate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for my device

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection if anything happens Best Buy can help me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the previous laptop this one kid te same brand, quality, installation of programs plus best customer service

    I would recommend this to a friend