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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 516 reviews

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  • Value

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 516 reviews
  • Rated 4 out of 5 stars

    Added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives you peace of mind in case something doesn’t work later.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice for my teenager to take to school. Not very expensive and plenty of bang for the buck.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Total Tech

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its super nice to, installations are free for members

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchased price on Sale Easy to grab & go Does what I need

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    17" HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large screen and good battery life, also good camera resolution.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I’d recommend it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is great and you don’t have to worry about your electronics.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sounds good but havent used it yet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it yet luckily but it seems like a good plan at a good price .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Total tech

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total check membership by Best buy must have the top of the list

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and was worth the money on the first Apple purchase!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy this!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy this. Customer service is terrible and you have to wait forever to get help.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Options

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best thing to have but unfortunately it’s gotten too expensive to purchase

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for the price. This is a great starter laptop for someone. Great price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    waste

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the past two years I asked for help on maybe 6 different computer related issues. Zero zilch nada help for any of the issues. Level one technicians is what I got. 2 of which I could not understand without getting clarifications on the words. Finally soo frustrated to have to go in person to get a PSU for one HP system. I cancelled Best Buy Total mess and bought one for $13.45 including free shipping. Don't even waste your money.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OK

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE MEMBERSHIP IS OK, I WISH THAT IT COVERED MORE.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service to expensive, may not even use 2 times a year.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OneLove

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I have protection haven’t use yet. Glad they had coverage this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Girls loved them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I boight these computers for my neices that currently share a small ipad for home schooling. They were thrilled and have had no problems with the computers so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Christmas

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love everything I buy from Best Buy. I have never had a problem with the stuff I buy and if I do, they take care of it with a smile.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the price. I only needed it for a backup.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Geek Squad Support

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the geek squad protection and most of the time phone support usually does not work and you need to make an appointment in order to solve an issue.There was also an issue that I had to leave my equipment and it was inconvenient to go without my equipment.

    I would recommend this to a friend