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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 516 reviews

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  • Value

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-516 of 516 reviews
  • Rated 1 out of 5 stars

    Worst HP I have ever bought

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the moment I got this HP I had problems with the screen glitching until it finally wouldn't go to the desktop screen at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Code says I'm not eligible, even though should be. No way to redeem.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did not like

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow on start up did not like it. Did not work well for school

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    RUN SLOW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer run slow. I like best buy. This is a manufacturer issue.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lied again

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy provides no consumer or product protection.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poor

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item did not work it stayed in repair mode for hours. This item was not workable

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Even exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d like to have Best Buy exchange my fell desktop for a new one

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nothing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free food lol not at all the geek squad aren't good people

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Review: Best Buy Monthly Protection (Up to 24 Mont

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the Monthly Best Buy Protection plan for a little while now, and so far it’s been a good experience. The peace of mind it provides is worth the monthly cost—especially for electronics that I use every day. What I like most is that it covers normal wear and tear, hardware failures, and even power surges. Knowing that I can take my product to Best Buy and get repairs or a replacement without surprise costs makes things much easier. The claim process is simple, and I like that it can run up to 24 months, which extends protection well beyond the manufacturer’s warranty. One thing to keep in mind is that this plan doesn’t cover accidental damage like drops or spills, so you still have to be careful. But for standard issues that happen over time, it’s reliable and convenient. Overall, I’d recommend it for anyone who wants affordable protection and an easy way to keep their devices covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plan Is Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome plan that shouldn't be passed up. It covers everything and allows piece of mind knowing if anything goes wrong it is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No.\nHassle

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is always been the best of work with on the thing that I bought there.\nWith no hassle period

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that i can buy anything and pay extra insurance on the item

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lets see how works

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had no used it yet but i ask around and they say no issues to warranty the products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Purchase and would recommend this to anyone that would like a light weight laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good at helping you to fix your item and replacing it if need be

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not covering

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It not cover the repair of my two thousand dollars phone

    No, I would not recommend this to a friend