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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 543 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 543 reviews
  • Rated 5 out of 5 stars

    SEEMS LIKE A GOOD PLAN

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVENT HAD TO USE BUT IT SEEMS LIKE A GOOD PLAN.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the assistance several times. It has been very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I thought it cost too much. Not know. We have had the service several years and have taken advantage of the benefits many times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used it and workes out great. Had my phone replaced no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have if you need it!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have if you need it! They are banking you won't

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Product Warranty Plan Around!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why isn't everyone a Total Tech customer? I LOVE Best Buy's Total Tech plan...replace my broken ice maker? Sure. Fix my start button on my dishwasher? Sure. Fix my washing machine's balance problem? No problem. THEN BEST OF ALL...when my computer was suddenly taken over by a Microsoft scam trojan the Geek Squad came to the rescue and fixed it remotely. Had me back in action in an hour. Can't beat the value or the service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The protector pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the only way to do it. Any problem it's repaired or replaced with no hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth its Weight In Gold for the Apple Care Plus

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The monthly Best Buy Protection plan is worth it and will pay for itself in 24 months. The best part is that any apple products that you purchase through Best Buy you get Apple Care Plus included! When you have 4 iphones, 2 Ipads, Airpods and a mac book Apple Care Plus monthly costs can be pretty high. Not with this play. You are covered on all devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Dependable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful computer for school work and videos. Works extremely fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy protection plan is amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used the BB protection plan for 3 years and it is amazing. We will always renew - support is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service request

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maytag Washer it’s scheduled for this coming. Wednesday, Best Buy is the best place to buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome product. So glad we purchased this for our items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very good for my little bothers homework.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have received excellent service in the total tech department and will recommend their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t beat it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coverage on everything bought for $200 A year you can’t beat it! Love the ease of using the warranty compared to so many other companies that hassle you about replacements. Have you pay extra for it. Definitely needed if you have little ones!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must get, Best Buy has one of the best protection plans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Total member and highly value the comprehensive protections it affords

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total Rewards is great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Execllent service! Best Buy total rewards is excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect birthday gift. My baby cousin was happy with her laptop and was able to help with her school work. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cover what you buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful protection, great to have for the products that buy

    I would recommend this to a friend