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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2012 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 2,012 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product too have when buy a product from best buy costumer service definitely explained everything about the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad does exceptional work! Would recommend to anyone seeking professional assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient Policy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership gives me an incentive to get all my electronics from this store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my protection ln, it is cool to know it's protect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have support service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan and geek squad services afforded me by the plan is a reassuring investment. I wouldn’t be without it,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helps me and help others too. It is a great idea to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Homeowner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great when you join the club that they extend your plan to repair it for 2 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy I have the Best Buy protection, I don’t have to worry about anything. If there is any issue, I know that I can always give them a call.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice knowing my purchases are protected. I haven’t used the Geek Squad for my last purchase yet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has been such a great support with getting the most our of my laptop experience. Every person I've spent time with has been great, with an extra shout out to Marcus at the Watertown, NY store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already used package with membership perks. GREAT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is worth it to me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the added layer of protection for my this laptop. Best buy set up my daughters computer and installed a few applications for me all coved with additional fees. Gives me piece of mind just knowing that they will be there when I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan -Elder needs peace of mind

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the protection plan made me feel secure from day one. It covers accidents, repairs, and unexpected issues without the stress of high repair costs. For seniors like me, it's comforting to know help is just a call away. I highly recommend it for anyone who wants to protect their investment and enjoy their new laptop worry-free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan is great to have. The price is reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to receive these batteries as I really needed them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Safari it delivers everything that it was supposed to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BB Protection plan has saved money and time for myltiple decices priceless when you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep Life Simple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice to have all my electronic purchases from Best Buy where having a membership makes things so easy. Simply give the salesperson my name, and I'm covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad, The Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t make the mistake I made and cancel Geek Squad Protection. I had to cancel because I was job eliminated and the price was too high. Now that I’m more stable financially, I’m am to get it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect Your Purchases

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always good to get extra protection on these electronics so you know if something goes wrong you can get it repaired or replaced.

    I would recommend this to a friend