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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2014 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 2,014 reviews
  • Rated 4 out of 5 stars

    Charging More for the same service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the protection program but as it was. Before I received services free it I was a Total Tech member which I am. Now after 2 years I need to pay an additional charge plus the membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just a call away

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the protection the the Greek Squad offers! I know that if anything goes wrong with my electronics, they are just a call away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because of this talented group of people, we were able to use our laptop over 10 years!!! They kept it cleaned out and in great condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely find value in it. Gives me a peace of mind and customer service is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Support

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is awesome. I am not a computer geek and having the Geek Squad to keep my computer operating effectively is a life saver.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad membership gives you protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the geek squad membership and everything I purchase automatically gets the protection plan. Makes it worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have peace of my with my products protection I know they will be repaired or replaced if Anything goes wrong

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protect protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came in handy. I can’t be mad at the price now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAVINGS

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved me money! What else could I want. Technology hurts my brain.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Labtop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I have enjoyed every day use Easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beat Buy support is easy to work with & they the time needed to solve most technical problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this because when I had to claim I received for what I paid for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a must have I have saved hundreds of dollars with this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dr. Ruby A. Bell

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope it will provide benefits. I just purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cover Your Purchases.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must for any possible problems with your purchases. The warranties are usually only 1 year as is for most different companies. This goes beyond the manufactures warranty. It gives you the peace of mind knowing the Geek Squad has you covered for many features the mfg. does not cover. Many additional discount offerings too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankful for Total Protection!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so grateful that I purchased the best buy total membership protection plan! When my earbud fell out of my pocket, one of my pups quickly snatched it up and chewed off the earpiece. Best Buy promptly replaced the set for me at no additional charge! Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comes in handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Total has been a life saver! I highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    aloways taken care of my issues on all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Piece of MInd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bundled this into the Our Membership and provides great piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection when you don't think you need it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to protect all of my items covered is something that is relieving.

    I would recommend this to a friend