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Customer reviews

Rating 4.8 out of 5 stars with 2015 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 2,015 reviews
  • Rated 5 out of 5 stars

    Happy with Product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with the protection plan! It makes me feel confident that if anything happens to a product, it will be taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth buying the membership for extended warranty and other features the membership provides

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’ve always come out in a timely manner and being able to help me with my items whether it be an install or repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best perk of my membership makes it worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy 24 Month Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have such protection that if anything goes wrong I won't loose such an expensive asset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem with TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem. It was a little bit of confusion but they worked it out. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly worth the cost. I have used it once for another item I have purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grest techs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVE BEEN DEALING WITH THEM FOR YEARS AND THEY ARE SUPER TALENTED THEY SURE MAKE YOU COMPUTER PROBLEMS DISAPPEAR

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like having it as insurance incase I need it for any reasons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In house protection warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased geeksquad protection I received text messages to remind me of next steps. They even wiped clean my HP laptop and transferred existing files over to lenovo price was very worthwhile I was not charged for anything

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    in store purchase

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    maybe this is protection for my Lenovo laptop purchased dec 2024. This laptop is okay...recommended to me by the store clerk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RELIABLE/QUICK/VERSATILE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is marked by efficiency and punctuality, i had an amazing experience with this company. The customer service was outstanding, and the product was exactly what I was looking for.” “I was so pleased with the service I received from this business. They went above and beyond to help me find the perfect item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that all my purchases after my initial purchase of an HP-Envy are grandfathered in to my plan. I had a small issue with my first laptop took it back to the store because my screen had broken pixels in it, they swapped it out in store right away and got me on my way in about 20 minutes total. Excellent customer service! I love that fact that for less than 200, which is a 1/4 of the price of my laptop, if I have an issue or it gets damaged I know it will either be fixed or replaced for free! great peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy rocks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you so much best buy I my favorite store in the world

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting like 24 months its awsome and worth for buying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuyGeekSquad technical support protection plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have repeatedly used both in-store mall BestBuy & via telephone the technical support protections of this support plan / GerkSquad. It's totally worth it and great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HUGE RELIEF!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved my bacon when my computer refused to boot up--didn't get saddled with an expensive repair bill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is very convenient and worth to have!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm totally happy with the services! I am always happy to get the assistance I need, and I am very satisfied. Will alwaus continue to be a loyal customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything covered drop smash lost

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is excellent purchase to protect everything I buy all year. Great price too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad courteous, professional, timely, and di

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was attentive, helpful, and educational. Completed the job quickly and they had great communication with the customer.

    I would recommend this to a friend