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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2015 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 2,015 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this protection plan whenever I need the squad they have been there will be using them in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support was wonderful and easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to get support when I had questions as an elderly person who uses the computer every day but struggles with some technology set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appreciative

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very knowledgeable and very helpful. They explained everything accurately and to my understanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy at Best Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe im going onto my third year with this plan, easily one of the best purchases i couldve made, has save me so many times already

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop functions well and meets my needs. Not a fan of how much heavier it is compared to my old laptop was but this is also significantly heavier. So far, no problems or glitches!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to have specially if you often buy from Best Buy, it will save you if something happens to the device you bought from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super stoked to have the protection and peace of mind that my investment is protected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refreshing to know that everything is covered so if my daughter has an accident, then her tablet will be replaced with no issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection has been a lifesaver. I highly recommend this purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best Buy Protection product for Galaxy Book

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went ahead and purchased the Best Buy Protection product based on the recommendation of my friendly salesperson, turned out ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always pick this up to keep everything working as it should

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Old laptop.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were awesome. They were able to breathe a little more life into my geriatric laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the peace of knowing I have extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good deal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its good to have peace of mind with everything i buy at best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite thing about the membership at Best Buy is the ease of mind of having a warranty. I don't have to worry about whether I have one, or fumble to find the paperwork. Anytime I've needed to use it, service has been terrific. Customer Service is essential.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service package

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is G reat value, ... cost of repairs is ginoramus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nodelivery

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection for laptop is wonderful but not for tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team, very knowledgeable. Have used the service many times. Worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Equipment protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to know my devices are protected! I can bring it in to the store with confidence that it will be taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the protection plan for this devise and others. Best Buy has always been the place I take all of my electronics for protection and service. They are awesome!

    I would recommend this to a friend