Customer Ratings & Reviews

My protection plan is amazing. Haven’t had an issue using it.

A great plan it's worth the money to protect your product

They were awesome in getting the old laptop to work and setting up everything on the new that we needed.

Geek Squad has given me a piece of mind. Any purchase I make is covered for 2 years. Very worth it.

Best Buy protection I would recommend to everyone it's a must

Love this product great for me to have at my expense

For things you pay so much keep peace of mind with h extra protection qq

Very good service switching my info from desk top to laptop.

Donald was very responsive to my questions and calmed my anxiety of replacing my computer.

My son is real happy with this laptop the only downfall is the ram not able to play most Xbox game pass games reason not lower rating is I have an Xbox and any games not playable on this laptop is played on Xbox it plays Roblox fine I know that’s key info for others looking for a laptop because that’s the most asked question if wanting to play all game pass games if get the Dell equivalent to this with higher ram and Ryzen 5 processor side note THIS laptop can play far cry and cod fine the cam is ok I’d get an attachable camera if making videos via social media

Representative very helpful and resolved all issues. Pleasant demeanor with quality people skills.

Very helpful. Moved all my info from my old laptop to the new. Answered all my questions.

I love the geek squad. They work quickly and efficiently. They are helpful and very knowledgeable.

It's perfect for small or big inconveniences, if you have the best buy total membership you can actually get the repair for free! If not then it's still a low price compared to going to a small business and risking getting it damaged even worse without credit!

My TEAM WAS GREAT! They looked over the job, made a plan & successfully completed the mission!

I always get honesty from the traverse team and that's what earns 5 star reviews

very good to know that my device is protected for 24 months.

How many best buy protection programs did I buy? This is the 3rd one I've had to review for a chance to win $400 gift card.

Have been secured by the Best Buy protection on everything that I bought at Best buy. From TV to Nintendo and everything in between.

i purchased best buy protection with my first computer years ago and update every year. they have helped me many times online and in store without charge,they are there when you need them.