Customer Ratings & Reviews

Nice to know i have this protection great peace of mind

I love that I have this for devices I get at Best Buy. Makes me not have to worry about if things break! I've only had to use once when my wife's cell phone broke, but we got credit for the device and replaced that day!

very helpful and courteous, they set up laptop in a few hours and had me up and running

The staff are all very helpful & knowledgable no matter what I need.

Great coverage plan. Very comprehensive coverage and seems to be user friendly in submitting a claim. Certainly adds piece of mind going forward.

Great laptop for simple tasks. Run all the thing I need this to work for.

I am glad Best Buy has the geek squad in the store ad online to help assist with regards to our computer purchases. The protection planBB ensures me that help is available when I need it.

This refurbished laptop has been working pretty well for the past 4 months. I'm currently using it for work: accessing the internet and using it for MS 365. I highly recommending this laptop for anyone who just needs to use it for common tasks: surfing the net, emails, MS Office related tasks.

Fortunately have not had to use this yet!! Thanks!

The old plan was better but i still like the 24 months warranty

Total protection is the best way to keep all your electronics covered without purchasing a coverage for each item!

I always appreciate a good protection plan and best buy has my back every time I make a purchase. 10/10 recommend!

It's always good to have protection for your items and best buy is exactly that THE BEST when it comes to tech issues. GEEK SQUAD HASN'T FAILED ME YET.

The protection plan gives added ease of mind and I think it will save you money if you live in an active home where things are likely to be dropped or spilled. All of the information is in your email, so it requires very little thought when it's time to use the plan.

They are very knowledgeable about the products that they come in touch eith

Good service as always! Transferred my files the next day!

Pretty good deal for expensive items but I didn’t buy the protection plan it actually came with the total membership.

Geek squad very helpfull. Glad I didnt have to drive 120 for computer fix.

Perhaps the best PC I have ever purchased! Ease of use, quality and speed are incredible. I highly recommend.

I love having the piece of mind that my products are covered by Best Buy Protection up to 24 months. I dont have to worry anything happening to my devices since I know I am covered from TVs, to laptops to keyboards and soundbars... love the extended coverage.