Customer Ratings & Reviews

I have only needed service a few times, but even so, this protection plan has saved me money. The Geek Squad support team members have all been terrific, and they typically complete repairs/service quickly. Definitely worth the money!

Patient. Reliable. Trustworthy. Answers questions. Top Notch Service.

The protection plan works great. I will buy again.We'll always get one

This is a good affordable product. My daughter just started college and she's on a budget. This works perfect for her. It comes equipped with everything she needs. At a above affordable price

The Geek Squad was very helpful and did an good job.

With my Total Member service at Best Buy they incluse the extended warranty ar no cost! This includes the AppleCare warranty on Apple products too. I've used in several times on headphones/ear buds as these seem to be the items I have the most trouble with.

The Geek squad team did an excellent job wall mounting our TV

Despite not advising us that the new laptops were ready, we were able to pick them up and have our questions answered in two quick visits.

Best protection on the market. The staff are always helpful in triaging or troubleshooting the problem(s), diagnosing the root cause, and creating a resolution. They explain everything in detail and stick to the recommended plans. The turnaround time is also remarkable and usually quicker than estimated.

I was initially skeptical of signing up for Best Buy's subscription program. But over the last few months, it has proven to be one of the best purchases I've made! As a frequent Best Buy shopper, the subscription really enhances the entire experience and saves me money. I'd highly recommend it to anyone wanting extra tech support, exclusive deals, and hassle-free shopping. This program offers superb value!

Always important to be protected with top products that are reliable and well tested for years.

Great price for the product and it will be appreciated by my niece

Bought this to protect my system. Definitely recommend this product to anyone. Glad Best Buy provides this to customers.

I recently purchased this, and it works as expected. It has a good design and seems to perform well so far. The setup was straightforward, and it meets my needs. Overall, I’m satisfied with the purchase

Amazing service!!! Use the geek squad. They are lifesavers!!!

Very good subscription, I can safely use my products with this subscription.

I purchased two of these laptops a few weeks apart. My son needed a laptop to use for college coursework. Bought this one because of specs vs price. Laptop far exceeded sons expectations and after telling me multiple times how much he liked the laptop, I went ahead and bought another one for other son who needs one for college in August. Much to my son’s surprise, the laptop streams and games well! So that’s definitely an added plus! I highly recommend this laptop!

Best system service out there at a reasonable price

I’ve never actually had to use this but having this would be a lifesaver if I had to. Worth it.

Great help for the whole family. Call them day or night