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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2015 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 2,015 reviews
  • Rated 5 out of 5 stars

    computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best product, good customer service, good options for payments

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bang for your buck

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best investment for your equipment. I have already used it for repairs and updates on 2 laptops, including the replacement of batteries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need the laptop for school nice tochave it insured

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monthly Best Buy Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monthly Best Buy Protection is the best excellent protection for repairs, tech help, returned items, and equipment services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection plan, covers everything! You never know when your going to need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect your valuables get and and you won’t regret it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected Tech

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a company that cycles through laptops, this protection plan helps us keep our technology protected. When you look at the benefits of it the cost is worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paid for Itself

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has already paid off for me. I needed a data transfer that was covered, it gave me a discount on Microsoft office, and I ended up needing to exchange my laptop and it covered the restocking fees. The service team was also very helpful. I'm so glad i purchased this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cover your stuff, stuff happens

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant go wrong, most coverage on purchases are included in total tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Professional

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought computer on december 8 and did not work right out of the box Best buy Geek squad tried to fix it and when they could not they replaced the unit with no charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best buy product protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Certain items don't need insurance. I'm glad I got this one. My laptop fell off the recliner and had a dent in the case. I paid my deductible, Best Buy sent it off and I got it back in new to me condition. Worth the extra insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really convent I use it more than just fixing repairs they help me with pc part instillations and recommendations for it as well really confident

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is amazing. It's one of the best plans I've found, I feel completely protected and covered. No worries!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop replacement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cracked the screen on my new laptop that is worth more than a grand for $49.⁰⁰ awesome thanm you best buy insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Total™ membership.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price! Covers all laptops or computers in home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing offer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was wonderful experience you have Best Buy total membership but I couldn’t continue because I do t have many products to cover under that plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful service.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad people were very helpful in setting up our new laptop. Miss the convenience of home service visits, but still got a lot for our yearly fee… at least this year, so we will renew it for added protection on our electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computadora

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Una maravilla funciona súper bien es rápida y se trabaja cómodo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    V Thomas

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Beat Buy Awesome to have. No waiting for a long period of time. It was like yes sure no problem. If it can not be repaired laptop they will replace. Thank you for make my experience worth having.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan for two years, will help if any emergencies arise.

    I would recommend this to a friend