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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2015 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 2,015 reviews
  • Rated 4 out of 5 stars

    Protection plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found this very helpful. The staff are very polite and go the extra mile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WFG Marketing Director

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy playing for every game with my friends, Me and my kids love to play and we didn’t notice that time past so quickly, thnx Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Added Protection fee

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy protection plan is a good investment for your peace of mind. Computer issues are resolved by the Geek Squad quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love to have this because I don't have to worry about buying warranty for every item I purchase. It's all covered in this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected. I have not had an issue as this is a new product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money to have the protection plan for your computer or anything. It covers anything as well as having access to added sales and discounts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They protection plan was a good purchase for my leveno. Great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LifeSaver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So grateful I purchased this. I have a teenage son and his laptop hinge broke. He needs his laptop for the majority of his classes. So instead of paying 100s of dollars for a repair or even buying a new laptop. I paid $50 for the fix since I had this protection plan. So worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    for home.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what better way to protect your items in your home and your auto.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for Tech challenged

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can always count on Best Buy to show up when promised and to get the job done. They are efficient and knowledgeable, and leave no stone unturned in sorting things out! Couldn't live without protection plan, since i am extremely Tech Challenged!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty is always needed for any devices In today’s market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love BestBuy's protection. It is a must have for anyone that purchases a lot of tech from the store. It is an easy repair or replacement process whenever I have had things break down on me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get protected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection for any device is a very good idea. They arent cheap and having a protection plan if anything happens to it, is worth the extra pay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer love

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my new laptop. I’ve had one before, but a student broke it. It was only fair to come get another one of the same but a newer year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff is very knowledgeable and help at our Newport News store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy and efficient.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service is always great. I always get nervous, however Geek squad always makes me feel better about my devices, in addition the turn around time is always fast and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, perfect for my daughter school. Thank u

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great stuff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to know I have protection on this device!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service cubes ask of my devices which is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. Helps with returns and replacements. If you value your electronics the you should have this.

    I would recommend this to a friend