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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2015 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 2,015 reviews
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart idea to get the protection plan since my granddaughter is only in the 1st grade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their protections plans are actually one of the best one in the market. Always recommend getting one when it comes to buying a item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet got it just in case with having kids and pets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy 14 in Laptop.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the HP Envy on 2/20/24. it was on sale for Presidents day. I'm very happy with the laptop . It was easy to set up. I have always bought HP never have any issues with HP products.I have always recommend HP to my friends also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monthly protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased this for all the products I purchase from Best Buy never been an issue when there has been an issue which was only 1 time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Protection Plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that this plan is awesome. Not only does it cover for normal wear and tear but it covers for accidental damage. Plus considering I'm a Best Buy fanatic and it's my favorite store anything that I purchase from this point on we will be covered by this protection plan you can't be I would advise getting it because something always goes wrong at some point with the electronics. Yours Truly ROC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Geek Squad!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love the Geek Squad! When I first purchased my computer I had a problem with it and they swapped it out for me. Now when I have a problem with this computer I give them a call and they either walk me through it or take control and fix it that way! Great service!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for grandson. He uses for home projects for high school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Investment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Money well spent for the peace of mind it provides. I highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Protection Plan!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Monthly Best Buy Protection Plan (up to 24 months) is exceptional! It provides comprehensive coverage and peace of mind for my purchases. The service is reliable and hassle-free. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Puts mind at ease

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan makes me feel at ease. Anytime I have questions or issues a tech support is a call or store away. Don't have tp worry about how much I have topay everytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is much lighter than my last, and works like great. Good deal for the price, nice basic computer, just I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'd do it again

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad we got this, even though I usually shy away from deals like this. The Best Buy total tech was worth it for us this year (many appliances we needed to purchase, ended up getting a laptop and new phone - so it is great to have coverage through this program and discounted prices for some items).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth having peace of mind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan has been worth the $200 per year charge. We purchase a lot of things from Best Buy and the peace of mind of having this coverage for a wide spectrum of items has been totally worth it. From broken items to extended returns, it has been wonderful for us !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jr

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and I will recommend it to anyone who wants it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You just never know when you will need help! Great coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im really happy with my protection plan even though I haven’t use it knowing that it’s there give me a peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the extended warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By having the Best but membership we get this st no extra cost and makes us feel better about our purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best protection program

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have best buy yearly membership and all products get covered when purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection on my purchases! Never a hassle they just take care of the problem right away!

    I would recommend this to a friend