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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2016 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 2,016 reviews
  • Rated 5 out of 5 stars

    Great Value for US!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Protection Plan is a must for my family. We tend to be "hard" on our electronics and are not very computer wise. The Protection Plan allows us to bring all of our technological problems to the specialists who help us sort it all out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must-Buy Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the Best Buy protection with our purchases. Like the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used the service a few times and I have to say that it is well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection during early months is of importance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection of new items during the early months of use when most failures occur is a great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dominiqueh

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this deal. It helps if i ever need to get it repaired and very usefull.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Geek Squad and manager

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with my geek squad protection plan. So I was encouraged to by the Total tech plan. Then I had another miss understanding. A manager help me out. Explained everything very well. Problem got solved and I a very happy customer. Will continue being a long term customer as well as recommending Best buy Geek Squad to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service plan, turn around time good prompt service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with Dell laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the feel and processing speed of my new Dell laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used it, but it eases my mind to know my items are protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did purchase 2 last year for My kids They love it fast and easy to us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Apple product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent key board that works well with also my Apple TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have insurance on tech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. We had computer set up with this and were pleased with the results. No claims, otherwise. It's a good feeling to know we are covered, just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much needed to maintain electronics for updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought the keyboard at a super price and I love it I highly recommend Bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having that extra protection plan is always a plus to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Month Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has made me save money from any repairs my laptop as had and

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d recommend this laptop to anyone who wants a great laptop at a great price. It’s fast and does everything my daughter needs it to do for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally a protection plan that is true to its word

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying this protection has really saved me! I was skeptical at first because like many others it says it covers so many things but it never does. Best Buy Protection is true to their word and a must have when getting an electronic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I try to always purchase from Best Buy because I know I have built in protection for 24 months. great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Laptop and protection program

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection program for my laptop! The laptop is so fast and a great product. I’m so glad Best Buy offered this with my purchase!

    I would recommend this to a friend