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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2016 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 2,016 reviews
  • Rated 5 out of 5 stars

    ease of mind

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't usually buy a protection plan but this appears to cover every item we have purchased at Best Buy since date of purchase. When used the service has been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expert easy to deal with and very knowledgeable! If you have a problem, simply bring it in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales guy was so very helpfull and full of knowledge of the products and knew just what we needed. Thats why we shop there everyone knows something.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Team

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have this coverage for all pieces of electronic covered. I am going to purchase a 65" Samsung television. Everything is covered by "The Geek Team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I take all my computers and tablets for them to check and clean up as needed. I never had a problem while use this system. I also purchased a new computer and they came to my home and took the time to install and showed me the update to Windows 11.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi everyone it’s good. I like this product very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Essential in everyones daily life, honestly just great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Best Buy protection plan. It is there in case a situation ever arises I know that I have a cushion of safety.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gifts for family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for a purchase for my youngest son and his family. It is nice not to be able to not worry about protection on items you buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for school

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop .Iwas looking for something for school.perfectlight weight and perfect . Price i was very happy with price.quality is goideasy to carry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totaltech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Best Buy Totaltech Protection when I bought a new dishwasher, and it covered the installation cost. It has also come in handy since I bought a new laptop, and the Geek Squad helped me with the setup and install of antivirus software. Nice to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Was able to return my phone without question after 6 months of use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product and service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great even though it was an open box. Warranty came in handy as I had to return to have the joint for the screen to keyboard fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronic Security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing better than peace of mind with your electronic devices. Excellent service and friendly customer service, too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for large ticket items.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy protection helps give me peace of mind on new large ticket devices such as the laptop we recently purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the protection for all your tech

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never not purchase total tech protection. It is reliable. The techs have always been kind and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SHould have this for random acts from Orange cats and a evil plan of destruction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Barbara J

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As of right now I am pleased with my protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift from my husband very happy with my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! Super easy to use and I love the fingerprint/face ID scan!

    I would recommend this to a friend