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Customer reviews

Rating 4.8 out of 5 stars with 2024 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 2,024 reviews
  • Rated 5 out of 5 stars

    Best protection of any company

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is the best protection plan any company has to offer!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Signed up for total tech protection. Great value. Ave used 3 times already for setting up laptap and new phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    you can't have too much protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am more comfortable with this 2 year program. Rest easy knowing whatever I do i'm covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feeling safe

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has worked great! Nice to have insurance on my laptop! Highly recommend this!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    2 yr warranty pd at purchase but canceled after 1

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a HP laptop with a 2 year warranty for my daughter before she started school. The clerk asked if i wanted to purchase a warranty? A 1 year or 2 year? I paid $179 for the 2 yr warranty specifically for the laptop. In told that i canceled the membership. I did not want a membership. Asked the difference between a membership and a warranty? Membership covers everything purchased at best buy. A warranty covers only that product for 2 years. They. Had charged me for a membership that i did not want so i canceled it icky to find out from the guy today that i canceled t the membership for the laptop. I did not. So why was my WARRANTY canceled when i paid for the 2 year warranty after only 1 year? All i was told is that the person didn't explain it. No, he askeddo you want a 1 year or 2 year warranty? I said 2 year WARRANTY not a MEMBERSHIP. He said well its on the receipt. I shouldn't have to read the receipt bc i paid for the 2 year warranty with the new best buy credit card. So i would check everything before you buy from them bc their employees did not tell me i only paid for 1 year at the counter and tool get automatically charged again in 1 year for the 2nd year. Instead the employee sold me a 2 year warranty paid at the counter!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldnt live without it. Use it quite often. Great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must buy, great product, highly recommend to all people

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection Plan Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff explained Protection Plan in detail. Made me feel very confident about product and all the benefits under plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hisense review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture. Great staff to set up television in our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Things happen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've enjoyed having this plan to protect my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money. Definitely recommend. Pays itself off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 year warranty is nice to have. You never know what could happen your kids are using

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pessies

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    another great product works so good highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection for computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service.......................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and amazing great customer service very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome little laptop. Works great just as the salesman said.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have the protection so that if anything happens, HP and Best Buy will stand behind it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for a first year college student....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    definetly worth having the extra protection. would purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect Yourself!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for my music studio where I teach kids, so I already know this will save me many times... :/

    I would recommend this to a friend