Customer Ratings & Reviews

Is the best protection plan any company has to offer!!

Signed up for total tech protection. Great value. Ave used 3 times already for setting up laptap and new phone

I am more comfortable with this 2 year program. Rest easy knowing whatever I do i'm covered

So far it has worked great! Nice to have insurance on my laptop! Highly recommend this!

I purchased a HP laptop with a 2 year warranty for my daughter before she started school. The clerk asked if i wanted to purchase a warranty? A 1 year or 2 year? I paid $179 for the 2 yr warranty specifically for the laptop. In told that i canceled the membership. I did not want a membership. Asked the difference between a membership and a warranty? Membership covers everything purchased at best buy. A warranty covers only that product for 2 years. They. Had charged me for a membership that i did not want so i canceled it icky to find out from the guy today that i canceled t the membership for the laptop. I did not. So why was my WARRANTY canceled when i paid for the 2 year warranty after only 1 year? All i was told is that the person didn't explain it. No, he askeddo you want a 1 year or 2 year warranty? I said 2 year WARRANTY not a MEMBERSHIP. He said well its on the receipt. I shouldn't have to read the receipt bc i paid for the 2 year warranty with the new best buy credit card. So i would check everything before you buy from them bc their employees did not tell me i only paid for 1 year at the counter and tool get automatically charged again in 1 year for the 2nd year. Instead the employee sold me a 2 year warranty paid at the counter!!

Couldnt live without it. Use it quite often. Great buy.

Must buy, great product, highly recommend to all people

Staff explained Protection Plan in detail. Made me feel very confident about product and all the benefits under plan.

Good picture. Great staff to set up television in our home.

I've enjoyed having this plan to protect my purchases.

Worth the money. Definitely recommend. Pays itself off.

The 2 year warranty is nice to have. You never know what could happen your kids are using

another great product works so good highly recommend

great service.......................................

Awesome and amazing great customer service very knowledgeable

Awesome little laptop. Works great just as the salesman said.

Good to have the protection so that if anything happens, HP and Best Buy will stand behind it.

Great product for a first year college student....

definetly worth having the extra protection. would purchase again

I use this for my music studio where I teach kids, so I already know this will save me many times... :/