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Customer reviews

Rating 4.8 out of 5 stars with 2024 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 2,027 reviews
  • Rated 4 out of 5 stars

    bb protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems to be a good protection plan repairs etc done for no charge

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    N/A

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use it yet and hope I don't have to. it's a great this that BestBuy have in place.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NIce

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for helping repair laptop when it masterly breaks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership plan saved me $ with loading my new computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent tradeoff for value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again, I wish these weren't so expensive but it comes in handy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Hopefully a great dael

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to get and I hope I never have to use it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Rip-Off Pricey Membership

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Wasn't Really Interested in Purchasing This! I'll Probably Soon Be Cancelling It!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    jennifer floyd

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the protection plan was the way to go i love it an would tell others to get it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Coverage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it was a great purchase. Accidents happen when you least expect it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bummed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed was told my repairs were covered now To find out that the open box I purchased isn’t covered feel like I was lied to to get me to purchase the membership

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love comes in perfect works great no problems ran into yet

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    ValueLESS

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ValueLESS! Got it incase there was any issue with my laptop for about $550 (If i remember right, give or take) in 2024 - paid the $179 for the top tier membership as the person told me that if they can't fix it they will give me a loaner when they send it out. Today after paying for over a year and a half I was told at the store they no longer do that and it will take about 3 weeks, more or less, to send it out and replace the piece that is broken. I work from my laptop and can't go 3 weeks without one which is why I took this coverage. Who knows if they even offered the loaner when I got it or was just told that by the person selling it. You know there is s$280 for zip! Have a broken piece that I could take elsewhere for much less than the $280 paid til now and have it fixed and get a loaner. Waste of money unless you can do without a computer or device for a few weeks... maybe more.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hummmmm A Disappointment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman insisted that I buy this even before I looked at computers. I didn’t get a discount on Office 365. I had to purchase security software separately with no discount. This is MUCH more expensive than Geek Squad. Probably won’t renew.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    5*****

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and simple to use...........................mm

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pays for itself

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already had to use it and honestly so glad I got it as I didn’t think I would need it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thank you, Best Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It protects me!!!!!!!!!!!!!!Yes, it does!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy to install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install and use. happy with price and functionality

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay but could be much better

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have the security of knowing that if it breaks it’s covered

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for coverage of new Microsoft surface. Installs and works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SINGING IN THE RAIN 4K

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Musicals are not my favorite genre. However, there are a bushel and a peck of musicals that cross genre preferences. SINGING IN THE RAIN, now e transferred to 4k, will delight even a genre- orthodox undead gore- loving body dismembering retro Goth. There may be three or four show-stoppers which is in itself astonishing. The 4k transfer is flawless. And those who never experienced 1950's Technicolor, an extra bonus: nothing will ever look quite like this again.

    I would recommend this to a friend