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Customer reviews

Rating 4.8 out of 5 stars with 2028 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 2,028 reviews
  • Rated 5 out of 5 stars

    Good Laptop with touch screen!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was surprised to see how sleek and lightweight the laptop was. The touch screen was also good

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not good so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a new apple computer and daughter spilled drink on it. This protection plan could not fix so we have to send it off to apple. Who knows the cost

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of peace of mind for the not so tech inclined. Used the service on line and in store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product offering that I didn't have to utilize but peace of mind was on demand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUY PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MUST HAVE, THINGS CAN GO WRONG AT ANY TIME AND NICE TO KNOW YOUR ITEM IS PROTECTED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this for work. So far so good. I'm enjoying it and it wasn't too expensive.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Netters

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not cover what o needed fixed. No matter what I needed fixed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t do this Best Buy. You didn’t do right

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Best Buy change the programs and dropped installation from my plan. Not happy. May cancel the program

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Glad we got the protection plan. Always get it with a good purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Dell laptop. The set-up was easy. The functions were easy to learn.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need to purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have best buy protection for all my products that I purchase at best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BéstBúy BBY 24 mónth Protection plàñ

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BéstBúy BBY 24 mónth Protection plàñ covers everything drops rights spills,

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Product broke right after extended warranty expire

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a Samsung TV back in Nov 2022 and it broke in May 2025 after extended warranty expired. Not worth cost to repair.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    best buy protection plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service,geek squad has solved many problems for me wonderful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Best Buy protection plan. I have save a lot of money with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a protection plan! Hopefully we won't needed it. Piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable product with great quality both physically and in practice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fiancee loves this product. I highly recommend you check it out

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money its all ready has a warranty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great, but the warranty is a waste of your money, unless the product no good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta Protect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spilled a darn Pepsi on my laptop. Good thing I had protection.

    I would recommend this to a friend