Customer Ratings & Reviews

I'm very happy that I purchased Geek Squad Protection. It gives me great peace of mind knowing that I am covered in so many ways. My first experience was the data transfer from my old laptop computer to my new laptop computer. So far, the service has been flawless and meets my needs for support one hundred percent. Everyone that I have dealt with at Geek Squad has been very kind, courteous, efficient, and extremely knowledgeable. These are exactly the reasons that I have invested in these services. I need support as well as protection for my devices. I'm looking forward to learning more about this great value that I am trying out. So far, I am very happily impressed and I have zero complaints, only praises for their help.

I recently signed up for Best Buy Monthly Protection, and it's been a fantastic decision. Knowing my devices are covered gives me so much peace of mind. The affordable monthly fee is well worth it for the protection it provides against accidental damage, malfunctions, and even battery replacements. The process for getting repairs or replacements has been incredibly smooth. The Geek Squad support is top-notch, and they've always been helpful and efficient. I've already had to use it once for a cracked tablet screen, and the repair was quick and hassle-free. This protection plan is perfect for anyone who relies on their tech and wants to avoid unexpected repair costs. It's a great value and has saved me from potential headaches. Highly recommend! Five stars!

Asus laptops are known for their high-quality performance, sleek design, and innovative features. These laptops are a popular choice among both casual users and professionals alike due to their reliability and durability. One of the key advantages of an Asus laptop is its fast and efficient processing power. Whether you are browsing the internet, working on a complex project, or gaming, an Asus laptop can handle it all with ease. With powerful Intel processors and ample RAM, these laptops are capable of multitasking without any lag. In addition to performance, Asus laptops also offer a stunning display with vibrant colors and sharp resolution. Whether you are watching a movie, editing photos, or playing games, the visuals are sure to impress. The audio quality is also top-notch, providing an immersive experience for music and movies. Another standout feature of Asus laptops is their durability. These laptops are built to last, with sturdy construction and high-quality materials. This means you can rely on your Asus laptop to keep up with your busy lifestyle without worrying about wear and tear. Additionally, Asus laptops come with a variety of innovative features, such as fast charging, fingerprint sensors, and ergonomic keyboards. These features enhance the overall user experience and make everyday tasks more efficient and convenient. In conclusion, an Asus laptop is a great investment for anyone looking for a reliable, high-performance device. With its impressive processing power, stunning display, durability, and innovative features, an Asus laptop is sure to meet all your computing needs and more. Overall, this laptop was amazing and I would like to purchase more ASUS products in the near future.

Honestly, I wasn’t a fan of buying protection plans before, but Best Buy’s Total Protection Plan totally changed my mind. The support is so easy, and having all of my tech and appliances here gives me so much ease. If you want peace of mind and a backup plan for when life throws you a curveball, this is it.

I’ve been using this laptop for college and for gaming and I gotta say that it’s pretty good. The battery life lasts long. The screen is very good. It doesn’t glitch. It doesn’t freeze. It doesn’t get stuck. This is that it looks really pretty and cool. I would choose this laptop over a MacBook honestly. It’s pretty light. And easy to carry around.

The product is fast and efficient. The battery is good lasting. I love how lightweight it is to travel. I love the colors they offer as well. I have the violet color which I love. One of the best laptops I have owned. Definitely would recommend to others.

I always use Best Buy Protection for my whole house, I would recommend getting total tech. All of my families electronics are covered and it makes us feel way more comfortable.

Thanks bestbuy for this 24 month protection. A must have for expensive devices

I recently opted for the Monthly Best Buy Protection plan for my electronics, including my Apple Watch Ultra 2 GPS + Cellular, and I can't stress enough how much peace of mind it has brought me. Here's why: Firstly, the coverage provided is comprehensive and thorough. Whether it's accidental damage, mechanical breakdowns, or even loss or theft, this plan has me covered. Knowing that my devices are protected against a wide array of potential issues is incredibly reassuring. Secondly, the flexibility of the monthly payment plan is a game-changer. Unlike traditional warranties that require a large upfront payment, spreading the cost over manageable monthly payments makes it much easier to budget for. It's a small price to pay for the security and protection it offers. Thirdly, the convenience of the service cannot be overstated. Should any issues arise with my devices, I can simply contact Best Buy's customer service team, and they take care of everything. No lengthy forms or complicated processes – just quick and efficient assistance. Overall, the Monthly Best Buy Protection plan has been an absolute lifesaver for me. It's provided me with the peace of mind to fully enjoy my electronics without constantly worrying about potential mishaps. I highly recommend it to anyone looking to protect their valuable investments.

The Asus Zenbook A14 is a great laptop. It's lightweight, fast with 32GB RAM and 1TB storage, and perfect for work or everyday use. The OLED screen is beautiful and the battery lasts all day without issues.

Perfect protection for any device you need it for.

Monthly Best buy protection (up to 24 mon) has been very excellent.

Love my new Lenovo Laptop. I got a good deal on this purchase thanks to the salesman. Thanks again

one of the freebies as a member , protection and peace of mind for free

Happy with my Best Buy Geek Squad protection on both my Dell Laptop & Samsung S24 cell phone.

I thankfully have not had to invoke my 1 Year Accidental Geek Squad Protection's and I hope to keep it that way. But it is nice to know that should anything happen to my pc's that I would be take care of & everything would be covered. In comparison, it really isn't that much money for the quality & services you receive. I have had to use it in the past and I can only speak highly of it. It is the reason I decided to purchase my pc's through Best Buy & not another buyer.

I needed a laptop fast to finish my online school. I had a similar Lenovo for 3.5 years without any problems, so I picked up this updated version. Easy setup, can use it immediately, fast with multiple windows open, and reliable. Pulled all my stuff off the cloud, that I previously saved. I have not been able to connect it with my very old Cannon printer. Love the light-up keyboard for late-night studying/work.

I had an issue with a lapotop that i bought and with the bestbuy membership there was no issues taking it to them and having them fix it.

Bad at Face Recognition, Everything else Fantastico! Good screen, battery and very light weight, it might heat up a bit. Need to get used to using the track pad.

Outstanding two-year computer protection plan! Covers accidental damage, technical support, and swift repairs. Offers peace of mind and great value for long-term use. Highly recommended for safeguarding your device investment."