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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 4767 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 4,767 reviews
  • Rated 5 out of 5 stars

    Best Buy Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS purchasing protection for your much needed, much used products is a wise decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy's Monthly Protection Plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who invests in high-quality electronics, I've learned that protection plans are an absolute must. That's why I decided to purchase Best Buy's Monthly Protection Plan last month when I bought a new laptop, and I'm so glad I did! What initially attracted me to this plan was the affordable monthly cost compared to paying the full price upfront. Just a few dollars each month is a small price to pay for the coverage it provides for up to 24 months. Plus, there's no lump sum due if I decide to cancel. The plan covers an impressive range of issues, from defects and normal wear and tear to accidental damage like drops and spills. As someone who's admittedly clumsy at times, that accidental protection gives me tremendous peace of mind. I don't have to constantly worry about my pricey laptop being ruined by a simple mishap. If I do experience a problem, the claim process is straightforward. I can simply take my laptop to any Best Buy store for a fast repair or replacement. No more dealing with manufacturer runarounds or paying hefty out-of-pocket costs for fixes. On top of the coverage, the plan also provides me with free shipping and a slew of great members-only discounts on accessories and services like data backup. These extras help the plan pay for itself. Overall, the Best Buy Monthly Protection Plan is an exceptional value that every electronics owner should consider. The low monthly cost is a steal for the protection you get, and the peace of mind is truly priceless. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Answered all my concerns. Very informative. Phone call away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must-Have Protection for High-Value Purchases

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t recommend the Best Buy Protection Plan enough, especially when buying high-value items like laptops, TVs, or gaming systems. Accidents happen, and this plan gives me real peace of mind knowing I’m covered beyond the manufacturer’s warranty. The coverage is clear, the claim process is smooth, and Best Buy has always stood behind their plan when I needed it. Whether it’s a power surge, screen damage, or a device suddenly failing, I’ve had repairs or replacements handled quickly and hassle-free. If you’re spending good money on tech, the small extra cost of protection is 100% worth it. Don’t skip it, it’s saved me more than once!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it but I know it's there if I need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great comfort

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is a Best Buy support item that you can sit back and relax with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get warranties you just never know what can happen

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best Buy Protection

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Can’t beat Best Buy’s Total membership adding Geek Squad Protection for all my products purchased at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase for peace of mind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who has toddlers I could not pass up this 24 month protection Plan. Im glad I made the purchase. Now I can relax my nerves from being so anxious if my littles one happe to get a hold of my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great expertise

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have more knowledgeable and experience at your fingertips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Production is always there!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    with all my Best Buy purchases I choose the Best Buy Protection Program. When i required a solution they were always reachable to help out. Totally worth it with professional solutions for a multitude of unknown potential problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely made my money back with all the Best Buy electronics and appliances my family purchases. Greta service and quick fixes to problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The **Monthly Best Buy Protection Plan** is hands down one of the best investments I’ve made for my tech devices. With coverage for up to **24 months**, it offers incredible value and peace of mind for such an affordable monthly cost. Accidents happen, and knowing I’m covered for **repairs or replacements** gives me total confidence in using my gadgets every day. Whether it’s a cracked screen, hardware malfunction, or even wear and tear, this plan has me covered. The **no-hassle claim process** makes it so easy to get help when I need it, and Best Buy’s trusted repair services ensure my devices are in the best hands. What really sets this plan apart is the flexibility of monthly payments—there’s no upfront cost, so it’s easier on the budget. Plus, having up to 24 months of coverage means I’m never caught off guard by unexpected tech issues. If you value your devices and want affordable, reliable protection, I can’t recommend the Best Buy Protection Plan enough. It’s a smart way to safeguard your investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection on my product is important you never know when something's going to happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente program, o love Buy in BestBuy. Every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t Live Without It!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You absolutely can’t go wrong with Best Buy’s Total Tech Plan! The return period is extended with the plan which is always helpful if you need a little more time to decide if the purchase is the right one for you. Repairs are a breeze with this plan and the plan truly saves hundreds!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin assisted me with my old laptop that had a swollen battery and it was a matter of time, that it would have blown up and done some serious damage. However, Justin was kind enough to let me way out my options and showed me some new laptops. I went ahead and purchased a new laptop, left my old one overnight to transfer my files and the next day my new laptop was ready. The experience with Justin and the Geek Squad Team was professional, efficient and smooth.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection is awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The monthly protection plan is really awesome.They take care of it.If anything happens to it and you have no world warriors because it can be replaced.If something does occur.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary Addition

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Valuable service to cover purchases during and after warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy protection review.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy protection is great. Their service and support from Geek Squad is excellent.

    I would recommend this to a friend