Customer Ratings & Reviews

Was glad i purchased this but thought i didnt need it so i cancelled it, but i had to get my computer fixed so i repurchased it and it s been great .

If you make at least two purchases as year at Best Buy, you need this.

Very helpful and dependable .will recommend to many users

Best Buy protection plan is fantastic. They are very helpful. I live 60 miles away and they come out with any set up problems.

2 Year protection, that's essentially free. I have complaints about that! Haven't had to use it, but nice to have the piece of mind.

The way machines are made today, not getting the protection plan is a real gamble. This protection on many different devices has saved me mulitiple times!

Love my new computer and all it coverage and add-ons

Because im a totaltech member i get the protection plans, ive had to use it a couple times for phone claims and its a great service. Fast to get you your new drvice

Nice to have extra protection on your purchases at Best buy

Best buy has the best protection plan hands down but you do have to follow up with them. In store customer service is great but the reps over the phone needs some work

Got it for school and had everything I needed in a laptop. Love being able to have multiple screens open at the same time.

Fantastic computer. Speed is great, size and weight is easy to manage.

Cant go wrong with protection and support! Just using it one time and it pays for itself. Definitely worth the price

so glad i got it, laptop was accidentally run over by vehicle and i got my money back for it since they didnt have one like it at the store anymore

We bought these for our kids for school ... the rep informed us of office 360 and all other options and add ons and was helpful with descieding why he recommended the surfacess for them. He seemed very knowledgeable and was helpful

This protection covers all devices hardware, software and labor. My last computer had a crack in the screen, no screen repair possible, I was given a new computer. Amazing as all I wanted was my screen repaired.

I haven't had to use the coverage yet, but as someone who travels a lot for work, I love having the peace of mind that my parts and laptop is covered through it all

I got this excellent protection/subscription for my new laptop. This is indispensable to buy if you want to protect your nice computer.

Saved my bacon a lot of times when i damaged my computer. Excellent service ans quick turnaround time for repairs.

A bit expensive for only 1 year coverage but used geek squad twice already so it basically paid for itself! Geek squad rep was fabulous