Customer Ratings & Reviews

Haven't had to use yet but ... thinking this is a great plan for the price.

I brought my older Dell in since there were many viruses and ransomware in there. Wyatt was great to work with! Explained what happened and assured me the laptop was scrubbed.

As a tech enthusiast and expert product reviewer, I recently had the opportunity to experience BestBuy's Total Tech Coverage, and I must say, it exceeded my expectations on multiple fronts. The standout feature of this service is the all-inclusive warranty that spans a generous two years. This extensive coverage ensures that any unforeseen issues with the purchased product are handled promptly and professionally. It provides unparalleled peace of mind, knowing that any malfunctions or defects are taken care of without additional costs during the warranty period. The package also includes free installation and service, which sets it apart from many other warranty options in the market. Having professional experts handle the installation process not only ensures the product is set up correctly but also saves time and eliminates the hassle of DIY installations. Throughout my experience with BestBuy Total Tech Coverage, their customer support team stood out as a true asset. They were knowledgeable, responsive, and genuinely dedicated to resolving any concerns I had. This level of support is essential, especially when dealing with tech products that can sometimes be complex. In terms of value for money, BestBuy Total Tech Coverage proved to be worth every penny. Considering the range of services provided and the length of the warranty, it offers an unparalleled package that caters to all your tech needs. One minor point of consideration is that the cost of the coverage might be higher for some premium products, but the additional investment is justified by the extended protection and service benefits offered. In conclusion, BestBuy Total Tech Coverage is a top-notch service that provides an impressive combination of free installation, dedicated customer support, and a two-year all-inclusive warranty. If you're looking for peace of mind and a worry-free tech experience, this is the ideal choice. From personal gadgets to home appliances, I highly recommend investing in BestBuy Total Tech Coverage for all your tech products.

I like the fact Best Buy has 2-year protections that come with the items you buy. It really came in handy when a radio I bought went bad after a year and they took it back and I got another radio.

the guys are great at tech support they listen to all of your needs and go beyond what you ask for in every way

I would defenitly recommend this protection, i have use it so many times its incredible. I would recommend to all my friends and family .

The first thing I thought of when reading this was the fact that the protection is so valuable

I really like this feature of my membership since I can have peace of mind all my appliances are already covered through my membership.

Always protected with my Best Buy membership. Wouldn’t leave the store without it

As promised, this Best Buy Protection program enabled me to received a credit when the laptop went on sale for Black Friday. Very easy, no hassle process. I brought the original receipt to the Customer Service desk, they verified the sale price vs. purchase price and credited my credit card.

We have used it a couple times for a computer after some issues and they were fantastic and fast and completing the job really appreciate the support team.

Monthly Best Buy protection is always a good idea. For a small amount of money this will protect the product after the warranty expires. I have it on all my appliances I bought at Best Buy

Used the Best Buy Geek Squad to transfer all files and data from an old PC to a newly purchased one. Was included with the purchase of the best buy protection plan at no additional cost. Very effective transition to new PC, and now have protection for up to 2 years in case have any issues.

This will provide peace of mind on a new laptop purchase. Nice to have just in case you win the bad lottery!

This contract is the BEST purchase I have ever made!! With several attempts of fraud on my laptop, I would have paid several hundred of dollars, and this covered it all for just the purchase price.

I got a Yoga 7 2 in 1. This is one the the best computers I have ever used. It is sleek, with a 10 key (which I needed). I had a bit of trouble at first but Geek Squad was super helpful. The workers helped me find exactly what I needed. They also advised me of all the benefits Best Buy. I saw the exact computer I bought go on sale, they gave me the difference. Yoga computers are amazing.

I got it for free with the Best Buy protection plan it’s honestly the best thing you can get

I am so pleased and happy with my protection plan. I love being able to walk out of the store knowing all my items i purchase have warrenty best buy has never given me a probelm with returns or exchanges. I love being a VIP rewards memeber!!!

Another great experience with the Geek Squad. I had a software glitch with my new Lenovo Laptop right out of the box (sleep mode didn't work properly). I brought it back to Best Buy and the Geek Squad was able to trouble shoot and resolve the problem. All of the folks I dealt with were great. To a person they were knowledgeable, professional, committed to resolving the problem and also very nice. Hats off to the Geek Squad team!

I purchased this last year and wasn't sure that I would actually need it, until I did! I am GREATFUL I did!