Customer Ratings & Reviews

Best investment in town. Best Buy stepped up to the plate on this program. This is not a Minor League play at all. Geek Squad is awesome and willing to play ball with you.

Purchased for my daughter going to college. Great laptop. Amazing value, touch screen is a huge plus. Runs all apps and programs quickly.

Highly recommended when purchasing technology. You never know what will happen.

Was wonderful to use it when my poodle chewed up my new air pod only 2 weeks after getting them

I already had a situation where I had to use my protection plan, through my fault, not the product. There was no issue at all! The transaction was absolutely seamless.

Very nice computer overall, light weight, excellent hardware specs, runs smooth as butter. Haven't tried gaming on it yet though.

Have had to us this plan a few times, but have always had the issue resolved quickly.

Always great service with the Geek Squad. I have never been disappointed or let down.

Great value! Definitely worth having if you shop for a few items a year here or a tv for the free mounting!

Haven't had to use this and hope I don't but it is nice just knowing it is available.

No issues or worries with this plan behind my equipment!!

I use Best Buy security the offer and it's been great. The Chrome book my grandson loves and a great price. Geek squad is also very helpful when we needed them Thank you

Taken care of every doubt, asdistance in store to buy products is on point.

I have been buying HP since 2019 and don’t regret it.

This touchscreen lap has been easy to use. The large storage space is great for pictures and school assignments.

it's hard to rate since I haven't had to use it, but the Geek squad has always been excellent before.

Good thing to have if you need it. I have not ever had to use it yet.

Excellent laptop with touchscreen and easy to use feautures.

I seriously don't know why anyone would purchase the BB protection plan. It is endless what it covers and great customer service.

We got this plan as we were buying a new computer for us, another for our daughter, and a new tablet. Geek Squad then switches out info on your devices, no charge.