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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 4384 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 4,384 reviews
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used the protection plan just yet, but it seems to be OK

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Laptop yet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, all its features and how easy its been. I still have a lot to learn but each day I explore a little more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gave me a piece of mind after buying my daughter a computer. knowing that it will be ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    E Charles

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians in Winston Salem, NC Best Buy are simply the best. They are very knowledgeable about my about everything, especially my computer and the applications. A big thank you to all the technicians.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Package

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After speaking with sales associate and manager about the benefits of the protection package. I had decided that it was in my best interest to have the package

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    total tech member-protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok so you wonder if protection plan is worth it? without a doubt it is. all our products have the plan, protect everything and if something needs repair or tune up your covered. have used for several years and i am money ahead if i didnt have it, also have never had issue with using the protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing the Geeksquad annunal plan we a great decision. Covers more than one computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great extra protection just in case, great deal to get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service is important

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Monthly Best Buy Protection plan offers several advantages for customers. Here are some of the benefits: Extended Warranty: The plan provides extended warranty coverage beyond the manufacturer's warranty period. This ensures that your product is protected against defects and malfunctions for an extended period, offering you peace of mind. Accidental Damage Protection: The plan also covers accidental damage to your product. Whether it's a cracked screen, water damage, or any other accidental mishap, the protection plan will help cover the repair or replacement costs. Convenient Monthly Payments: Instead of paying for the protection plan upfront, you have the option to spread the cost over monthly payments. This makes it more affordable for many customers and eliminates the need for a large upfront payment. Flexibility: The Monthly Best Buy Protection plan offers flexibility in terms of coverage duration. You can choose the coverage period that suits your needs, up to 24 months. This allows you to tailor the protection plan to the lifespan and usage of your product. Comprehensive Coverage: The plan provides comprehensive coverage for a wide range of products, including electronics, appliances, and more. This ensures that you can protect multiple devices or appliances under a single plan. Reliable Service: Best Buy is a reputable and well-established retailer known for its customer service. With the Monthly Best Buy Protection plan, you can rely on their extensive network of authorized service centers and technicians for repairs and support. Value for Money: Considering the potential costs of repairs or replacements, the Monthly Best Buy Protection plan offers value for money. It helps you avoid unexpected expenses and provides cost-effective coverage, especially for high-value products. It's important to review the terms and conditions of the Monthly Best Buy Protection plan to understand the specific coverage details, limitations, and exclusions for the product you intend to protect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    asheville,nc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love my laptop...i like the ease of use, quality and price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing the protection plan we also purchased a new TV and were delighted with the two year warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best choice I made was to change my membership to Best Buy Plus coverage is for 2 years everything I have plus Technical Support Assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Easy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't make purchases, often, but when I do, it's easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy protection is awesome! This plan protcts all of my devices in one big bundle!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Protection plan is amazing! I bought two Amazon Tablets for my kids, and one broke. We brought in the defective item, they checked to make sure it’s reset. They said they were gonna work on it, but it was damage so they exchange to another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this yet but love the reassurance and convenience of having it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection included with the membership. Better to have and not use it than need it and don't have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mel witt

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never without it...insurance that we need.........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to have for kids and their electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rickky

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a Best Buy protection plan is for the security it gives you in case you need it. I recommend it.

    I would recommend this to a friend