Customer Ratings & Reviews

Protection came as a warranty. Makes me feel at ease with carrying new laptop around

It gives me the necessary confidence with this device

It's a good safety net. Haven't had to use it but glad I bought it.

Sad to say, my experience at the local Best Buy Store was horrible. Per the web site, the item I wanted (Dell Insperion 14” 2 in 1) was in stock so I ventured over to the store to purchase the laptop. We were placed in the “queue” for a salesperson who eventually showed up 30-40 minutes later. When I advised that I had a specific laptop in mind (which was supposedly in stock) she came back and advised there were none in stock. Understand stock levels can vary from actual to indicated BUT waiting JUST to speak with a salesperson for nearly 45 minutes was ridiculous - infuriating! I returned home and placed an online order. I don’t know if this is the NEW business model for Best Buy (make customers WAIT a ridiculous amount of time for service) but if it is, your brick and mortar stores are DOOMED.

Would highly recommend. My kids are rough on electronics.

Very convenient and affordable. Certainly provides peace of mind.

Always keeping my stuff safe and protected thanks total membership.

I honestly did not know what all this covered when I first signed up years ago. Now, however, I am so happy that we purchased this plan, and continue to purchase it year after year. With children and technology, this plan is a must!!

Having all your devices protected is a plus! Best Buy is my go to store.

My old laptop served me well for 8 years (Acer Swift 3). I was in a rush to buy a new one, but I wanted to get one that would at least work better than my old one. I narrowed my search to top brands and ended up deciding for this particular product. I don't do multitasking with heavy softwares, just regular office work and some data analysis softwares for reasearch purposes. I was hesitant regarding Intel vs AMD, because I've always use laptops and desktops computers with Intel processors but I have to admit that I'm gladly surprised and satisfied. Would by this particular product again without a doubt. Perfect size, reliable for the time being. I definitely recommed it.

Best Buy protection plans are perfect for my needs. Easy and simple to use. I use it for all of my equipment and have never had any issues.

Great service and explain protection plan alway optional but explain with details great protection plan..

It's protection and I had it with my laptop. It did It's job, but im pretty careful with my items lol.

Great protection program, plus discounts of merchandise as a result of being a member

Modern electronics are built better these days. However, there's always a chance for unforeseen accidents or breakdown. Sometimes this happens right after the manufacturer warranty. This is where this product excels. It gives you a peace of mind knowing that you are covered for longer than what the factory offers. The convenience of dealing with Bestbuy instead of the manufacturer makes it a wonderful experience when the unfortunate event happens. Think of it as car insurance for your electronics. You're covered.

Tram members very helpfull in choosing tje rihht product for us

I would consider Best Buy to have the best products and best insurance policy compared to any other electronic store.

we were immediately able to utilize the geek squad and were impressed with thorough and professional service.

The fact that you get protection plans on eligible products just give peace of mind that you’re covered with bestbuy. Definitely a great value

This was a no brainer for all the right reasons. Peace of mind and the coverage is more than i expected.