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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 4768 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 4,768 reviews
  • Rated 5 out of 5 stars

    Purchasing Guru

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used Best Buy protection in the past with my old computer. I had to get information transferred from my old broken computer to the new one. They were able to retrieve the information even when the old computer would not stay on. I was so happy to not lose all my important files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile laptop with very large screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked mine so much that I bought another one for a family member. I usually get my electronics from Best But because being able to pay it off over time interest free allows me to get what I need without added stress. The computer has a big screen, works fast, and if very versatile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is not an optional plan. It's a must get pla

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Protection Plan is an absolute must-have for anyone who invests in electronics. It far surpasses any manufacturer's warranty by offering comprehensive coverage that truly gives you peace of mind. Unlike standard warranties, this plan covers a wide range of issues, including accidental damage, which is a lifesaver for devices like smartphones, laptops, and other high-use electronics. The process for claims is straightforward, and Best Buy's customer service is always responsive and helpful. What sets this protection plan apart is the flexibility and reliability it offers. For a small monthly fee, you’re protected against unexpected mishaps, ensuring your investment is secure. I highly recommend this plan—it’s worth every penny and has saved me from costly repairs more than once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is definitely worth acquiring. If you shop at Best Buy it's totally worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan Protection Insurance

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection for all your techs such as cameras, computers, and phones etc. lots of great deals and prices drop consistently on average. if you don't have a protection, then what are you doing? you are missing out on all of those deals on tv and stuffs. Quickly, it is time to find yourself one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My great insurance

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel very secure because my products are protected and I know they will help me in any eventuality. I love this and I am completely at ease with this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that my items are protected!! I don't have to worry about if I will be out a bunch of money if something it wrong with it and it doesn't work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan needed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re buying electronics , I recommend getting a protection plan. I also purchased a yearly subscription to Geek Squad and they’ve been awesome helping me navigate through some tech issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the service I get with my membership! It is

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the service I get with my membership! It is absolutely necessary!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! A must to item to have for all your electronics and other products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the geek squad for advice and troubleshooting and we were very pleased with their knowledge and service! We will definitely use again. The only issue was with the timing of being seen when you have an appointment. Seems very disorganized with people without an appointment trying to jump ahead of those with appointments. They did not control the line well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Plus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    computer is quick, screen is nice and bright. The keyboard and trackpad are nice to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've used the protection plan a couple of times and have appreciated the customer service and lower costs that come with this plan. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best bang for your buck, i purchased this for my daughter who uses it for school and she also uses it for her art, she likes how it flips backwards and basically turns into a tablet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase to ensure I have reassurance that the laptop is protected if anything goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent option the personal in charge of the geek squad are aweson.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection plan, especially when having kids great coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan plus

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved being shown and taking part in this protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a great comfort to have. Thank you for suggesting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Subscription

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good subscription helps out with devices if they mess up

    I would recommend this to a friend