Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 4389 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 4,389 reviews
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection included with the membership. Better to have and not use it than need it and don't have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mel witt

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never without it...insurance that we need.........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rickky

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a Best Buy protection plan is for the security it gives you in case you need it. I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to have for kids and their electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Services

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im happy to have made this purchase. Its a much needed plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable Protection

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had the chance to use it yet, but I feel safe knowing I have it, just in case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    prtection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the plan when I bought a computer, tv, and sound bar. I haven't needed it yet, but I'm happy I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is more cost effective to buy this when buying multiple products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth If!!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had problems with a printer and was able to exchange without issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product protection

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is great if you have any problems with the item you bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save my purchase protection

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the idea of worry free protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad team members assistance

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team were very professional, patient, and very well informed in their field. Both times we visited the Geek Squad team at Best Buy with different assistance team members the experience was very pleasing to our needs, Thank you MR

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the product. I highly recommend it; it helps maintain peace of mind while shopping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth having the security

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I originally purchased for our daughters computer. Since then we have each purchased laptops and other electronics and they are all covered at no additional charge. Definitely worth having the geek squad available whenever we need it. And I travel and it is honored at all the stores so far in 4 different states! Watch out for on line trollers though, if you get an email about payments check with your local store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy a great place for protection Equipment

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for new purchases. They backup their products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer protection by Geek Squad has taken all of the worry out of owning a high teck instrument.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review Monthly Best Buy Protection Plan

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently enrolled in the Monthly Best Buy Protection plan, and it has proven to be a worthwhile investment. This plan offers comprehensive coverage for my electronics, giving me peace of mind against accidental damage and technical issues. The process of signing up was straightforward, and I appreciate the flexibility of a monthly subscription. It covers repairs and replacements, which is especially valuable for expensive items. The customer service has been responsive and helpful whenever I've had questions. Overall, I highly recommend the Monthly Best Buy Protection plan for anyone looking to safeguard their electronics. It’s an affordable way to protect your investment and ensure you're covered for unexpected mishaps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy that protect my products. Good price and excellent buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Protection

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To date, the protection has been great. Protecting my laptop was a priority when I purchased the Lenovo. The Geek Squad assured me that I had top notch security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are there when I need them!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it, however, employees were helpful in making sure I knew they were there for me if I needed them.

    I would recommend this to a friend