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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 4811 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 4,811 reviews
  • Rated 5 out of 5 stars

    Good benefit to have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent has to use it yet, but glad I've got it, just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who is clumsy, I suggest getting this if you are too, it’s VERY worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek squad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not know what to do if I did not have Geek squad and the coverage they provide

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer for my son he is very happy love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have in place

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used this on anything, which is a good thing. Glad to have it though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A protection plan is the most reliable thing you can take home when purchasing equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan to have especially if you like warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection with Best Buy comes with a lot of other services too. Definitely worth getting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use (as a compliment to the service I received at Best Buy )

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fully believe in the Best Buy Protection plans. Good value, great coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    oops drink

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hubby spilled drink on his laptop, geek squad was there to try to save files that the could, had to buy new laptop and they helped him transfer ihis file

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this deal! Makes me feel that my electronics and purchases are protected!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Tech Support

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dropped off my laptop to be serviced. I explained that I had sensitive work information saved in files. I was assured not to worry it was in good hands. Several days later, I followed up to see the status of my laptop. The Geek Squad Agent was unable to locate my laptop. After several phone calls and going back to the store off Richmond, my laptop was located and sent off to be repaired. I received a notice that my laptop was ready. It was not. This was quite frustrating. Finally received my laptop and it is working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenove - Yoga 7i 16"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Dell windows 7, and iit was time to update my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it can’t stress this enough especially if you have kids!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great response time, recognized the problem and fixed it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty helps keep me secure knowing i can bring it back or call for help with questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value for the money. Highly recommend it. Well worth the money. Love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection is prevention of problems and oopsies!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALways good to get protection in a world full of oopsies! Life happens and thats why protection is good to have. We don't like to buy "insurance" but it certainly helps when you need it most.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this with every electronic I own. Covers everything and easy to deal with

    I would recommend this to a friend