Customer Ratings & Reviews

Absolutely love the idea of worry free protection!

To date, the protection has been great. Protecting my laptop was a priority when I purchased the Lenovo. The Geek Squad assured me that I had top notch security.

Computer protection by Geek Squad has taken all of the worry out of owning a high teck instrument.

I haven’t had to use it, however, employees were helpful in making sure I knew they were there for me if I needed them.

Great protection for new purchases. They backup their products.

Had issues setting up a new purchase and the assistance I received from the Geek Squad was SUPER. Professional knowledgeable, courteous, and patient. Problem was on changes I made when personalizing computer. THANKS

Good buy that protect my products. Good price and excellent buy.

I was skeptical of the protection, but I have used it several times in the last 5 weeks and they are prompt, efficient and solved each of my problems. That is exactly what I needed.

Brian was extremely helpful. As someone who survived a major brain injury and lives with aphasia and a cognitive disorder, I truly appreciated the way he went above and beyond to help me understand how to use it properly . I’m grateful he was assigned to my appointment. This world needs more people like him.

I am thankful for the protection provided. I have not had to utilize it. Thankful!

Amy was very helpful from dropping off our old All in One & picking up our new laptop. She explained everything so that we could understand. At pick up, we also spoke with August. He, too, was very helpful explaining our new laptop.

I would highly recommend Best Buy Protection coverage to everyone for all their Best Buy purchases. The protection offers great value at a great price on anything you purchase.

I have only recieved their customer service when it comes to answering question amd they are very intelligent and always willing to help. Dont want to have an issue with my computer but i have faith theyll be able to take care of it.

Great product for peace of mind. I highly recommend!

I'm glad for this protection because I use it for everything. I'm glad that this was available for my new laptop.

Its so good and the response from the best buy are so quick

I love knowing that if I have a problem, best buy will do everything they can to try to help!

This is a great membership! nice savings and peace of mind with the care plan.

Great service, for anything that you need. I didn't even make an appointment, and they took me in. Just need to remember for next time.

I just use Geek squad to attach printer to laptop Very fast