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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 4563 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 4,563 reviews
  • Rated 5 out of 5 stars

    Back up plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Security added and support fir my device is important

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its great cuz if anything happens its protected I definitely recommend getting protection on any electronic item you buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't regularly need it but when you do . . .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet but will be shortly. New laptop screen has an issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stress free

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had an issue using the protection plan to replace any purchase I've made at BB for years now. I recommend everyone use the protection plan to its fullest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You never know when you will need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nobody likes to pay for extra protection, but the reality is that you never know when you will need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Truly the BEST Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Protection Plan adds immeasurable value to the laptop purchase!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection for electronics to avoid any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have to protect your electronic devices!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great insurance coverage to have that covers a lot of damages that may occur to your laptop or any other electronic devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always there

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There for you when you think there is an issue!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We Love Our Amazing Geek Squad team!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Cary NC Geek Squad is amazing and you will love having their support and help with the annual membership and protection. Our data transfer to the new laptop was completely quickly and perfectly by this great Cary NC team and was no extra charge with our membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I am covered and protected for my devices and plans, and it helps with budgeting for my device expenses for 24 months. Great plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BBY Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value; helped me save money too. Sold by the clerk and I do not regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They have you covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's a certain level of peace of mind when you know even if something malfunctions you're covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your Info

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have this plan! It provides protection for almost everything! One never knows what might happen so it is good to have and saves you frustration and money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SEEMS LIKE A GOOD PLAN

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAVENT HAD THE NEED TO USE IT. BUT IHVE HAD IT FOR OVER 2 YEARS IT SEEMS LIKE A GOOD PLAN

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment if you have a techy kid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t think I would need them… then my gaming son wanted to build a gaming computer and I had no clue what to do! Geek squad walked us through all the options and specs… saved me and helped when my son was building his dream system. So grateful I had their help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it if you're accident prone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As some one who is accident prone this was a no brainer for me. I had two hinges break on my previous laptop. (It was a plastic case) and they fixed one and gave me a gift card for the full original price of the laptop when the second one broke. That in and of itself paid for the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review Monthly Best Buy Protection Plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently enrolled in the Monthly Best Buy Protection plan, and it has proven to be a worthwhile investment. This plan offers comprehensive coverage for my electronics, giving me peace of mind against accidental damage and technical issues. The process of signing up was straightforward, and I appreciate the flexibility of a monthly subscription. It covers repairs and replacements, which is especially valuable for expensive items. The customer service has been responsive and helpful whenever I've had questions. Overall, I highly recommend the Monthly Best Buy Protection plan for anyone looking to safeguard their electronics. It’s an affordable way to protect your investment and ensure you're covered for unexpected mishaps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is great because anyone hung come happen to your products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful! Love having this as an option for my purchases

    I would recommend this to a friend