Customer Ratings & Reviews

We got the Best Buy protection on this. I’m a Total Tech member with Best Buy

I didn't realize having this would save me money on a purchase of a new item.

Just knowing the Geek Squad is behind mt products is piece of mind!

The team made the transition from my old to new computer flawless. They have me backed up on a hard drive so my things can be accessed, they moved many of my existing computer items to my new one and made the whole process so smooth and simple that I do not think I will ever have to be afraid of technology changes and upgrades anymore! Thank you!

These are excellent. They work great in my car. Im able to use android auto without diffuculty. Im also able to use with my grandsons tablet.

Modern electronics are built better these days. However, there's always a chance for unforeseen accidents or breakdown. Sometimes this happens right after the manufacturer warranty. This is where this product excels. It gives you a peace of mind knowing that you are covered for longer than what the factory offers. The convenience of dealing with Bestbuy instead of the manufacturer makes it a wonderful experience when the unfortunate event happens. Think of it as car insurance for your electronics. You're covered.

Have not used the service yet. I’m hoping I have the coverage.

great plan geek squad always helpful and knowledgeable

Haven’t had to use it yet and hopefully I don’t need it………………….

I recently enrolled in the Monthly Best Buy Protection plan, and it has proven to be a worthwhile investment. This plan offers comprehensive coverage for my electronics, giving me peace of mind against accidental damage and technical issues. The process of signing up was straightforward, and I appreciate the flexibility of a monthly subscription. It covers repairs and replacements, which is especially valuable for expensive items. The customer service has been responsive and helpful whenever I've had questions. Overall, I highly recommend the Monthly Best Buy Protection plan for anyone looking to safeguard their electronics. It’s an affordable way to protect your investment and ensure you're covered for unexpected mishaps.

I recently purchased a laptop and experienced an issue with it. I returned it to the store, and the return process was smooth and hassle-free.

I had a good experience with one of your helpers.He helped me get a computer for my grandson birthday. My grandson loved it a lot because of all the things that he could do on there. It put a smile on my grandbaby's face if you could only see it.

Great concept, reasonable contractual price backed up by expert technicians with a strong orientation to satisfying the customer.

Awesome protection! I recently signed up for the Monthly Best Buy Protection plan, and I have to say, it's an awesome investment for anyone who wants to ensure their devices are protected. The plan offers coverage for up to 24 months and covers everything that breaks. I was pleasantly surprised to find that it was even included in my Total Tech package, which made it an even better deal. I highly recommend this protection plan to anyone who wants to avoid the stress and financial burden of dealing with unexpected repairs. With the Monthly Best Buy Protection plan, you can rest easy knowing that if something goes wrong with your device, you can easily get it fixed or replaced without breaking the bank. One of the best things about this plan is the peace of mind it offers. Whether you're worried about drops, spills, or other types of damage, you can trust that your device is covered. The customer service at Best Buy is also top-notch, and I've had great experiences with them in the past when I needed help with a device issue. Overall, I can confidently say that the Monthly Best Buy Protection plan is an excellent investment for anyone who wants to protect their devices and avoid unexpected repair costs. It's a small price to pay for the security and peace of mind that come with knowing that your devices are covered in case of damage or malfunction. I highly recommend this plan to anyone looking for comprehensive device protection.

Best Buy staff have been so very helpful solving a range of issues setting up new equipment.

I lead a non profit organization, and it gives me ease of mind to know our gear and products are covered in case something goes wrong.

This new platinum copilot 16G is the BOMB! SUPERIOR performance and speed when i use and move thru apps/ programs and loved the screen clarity. I like the keyboard, stands out! love compact 13" size, slides into my Timbuk shoulder bag, love its light as a feather!! MY SECOND MICROSOFT SURFACE! Will stick with this funky laptop brand forever! Thank You

Great product since I buy everything from Best Buy! They are easy to work with and LOCAL!

I have not used this quite yet, as my computer is brand new. However, I have another computer that I plan on getting some viruses out of so I think I will make good use of this service. I also just noticed how to set an appt for service, so it looks like it will be an easy thing. Looking forward to the future!

I like being able to take my laptop in when needed. Considering all the strange things that can happen to any PC, it is wise to get coverage rather than worry about costly repairs or deciding whether to buy or replace when trouble arises.