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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 4811 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 168 Showing 3,341-3,360 of 4,811 reviews
  • Rated 5 out of 5 stars

    Peace of mind when buying electronics

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the peace of mind when buying a protection plan. Makes buying electronics easier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great service from the best electronic store around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop it is a great buy and I enjoy gaming on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, nothing beats having peace of mind.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unable HP Envy Owner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a HP Envy 17in screen laptop. From day one I have had nothing but issues, issues where I can be in the middle of typing and the keyboard become disable and I will have to power cycle down restart the laptop. Many times I have been in the middle of very important documents and good thing I saved. I returned back to the San Carlos, Ca store several times where they knew me when I walked in the store. After several diagnostic and still issues I gave up and promised to NEVER purchase a HP computer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers all puchased electronics. I not looking forward to the changed plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    purchased with new laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased with my new laptop, to assist me with my computer literacy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    24 month protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job attending to all my electronic issues. Fast service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry free

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont get scared of buying stuffs from bestbuy with protection available, its always covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta have protection for my new laptop. Have not used and i hope i dont need to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not sure about this service, but after getting it and needing to use it I LOVE it. The Geek squad has been GREAT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the safety net knowing that if someonething happens Im covered!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better than it was ~2-years ago.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It think the Monthly Best Buy Protection plan support staff has improved vastly vs ~2-years ago. Used it twice in 2025 and they have kept their promise on defective items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo Yiga

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Lenovo Yoga and have loved everyone of them! The blue is a great color!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy stand by there products and they will help you if you ever have a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Store in the Valley Friendly staff highly skilled technicians

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems like a good deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had to use it yet but the protection provided seems to be a good deal for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the Sleek design, light weight, Fast process. Got all the ports needed. Value for Money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    moe

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    havent had to use it but a great comfort knowing I have it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good program

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to know that I have protection on the items I purchase.

    I would recommend this to a friend