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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 4422 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 4,422 reviews
  • Rated 5 out of 5 stars

    Not Used

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately I have not had a need for this. That's a good thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad. They are always friendly and patient. I am always anxious when dealing with them because my laptop is not working/working properly. They put me at ease and resolve the issue promptly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service call anytime pick up and solve issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a Must

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just simply made sense. Makes shopping in store and online stress free. Makes us feel more safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing around. It can pay for itself!! It has replaced an television that fell and replaced a dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Customer Support

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within a month I had an issue with my new laptop. I took it in to the Geek Squad & with a few minutes had determined by problem & embarrassing enough, it was operator error but they were very courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! Works for everything, it sounds a bit when it’s using the power but other than that you’ll be able to game high quality games for the next 5 years at least

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer swap out.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer we bought.Is very fast and seems to be a very good quality. I really like buying from best buy because they carried the best. Maybe that's whether called best buy. Ha! And their staff is awesome. Sean has a great sense of humor definitely knows computers. Thanks Sean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel good having it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, but I haven't had to use it yet. But, I feel much better about having in it in case I need it in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SusieQ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased my computer the guys at Geek Squad was amazing. They took the time to transfer my data from my other computer to my new computer. Then they showed me how to use it!! Amazing staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection but may need to review if I actually need it because of a recent purchase of the same thing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best But protection plan.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the best buy protection plan. Since I shop with best buy for pretty much all my tech needs having this plan works well for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy warranty protection from membership is exc

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy membership is awesome with warranty protection for my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great to know you have protection with a ne

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to know you have protection with a new product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, a highly recommended purchase for Best Buy items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service with the supervisor bill and his team my kids were very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get a total tech plan.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't pay for it, because it came with bestbuy's Total tech plan..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great service with a smile

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wow, great service, I have only used them 3 times and each time they have quickly resolved my issue. Service with a pleasant voice, no matter how stupid the question.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help! Fix it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best option for any questions or fixes. The Geek Squad is the BEST!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it if you think you need it.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth getting the extra protection, just in case something goes wrong.

    I would recommend this to a friend