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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 4813 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 181 Showing 3,601-3,620 of 4,813 reviews
  • Rated 5 out of 5 stars

    great Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop works amazing for my small office. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the peace of mind the protection brings us and very affordable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    full Coverage for any damage to my laptop, easy to set up to computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Commodity

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Necessary commodity in a more and more busy America

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feature comes with total plus membership option

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping to never have to use this protection. Always a good idea to protect your computer assets.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I highly recommend this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for discount and to clean and tune up my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    24 month service plan is worth the investment to provide protection for our appiance purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the cost....always helpful geek squad....thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great value I have already benefited from having the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My MacBook was a open box item. There was nothing wrong with it and the price was right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I rather be safe than sorry

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always say it won’t happen to me but accidents happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College computer insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have. I never have to worry if something happens to the computer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in the last hours of the last day of the Black Friday sales. I'll be honest. I was overwhelmed by a fast taking salesman who got me. He had a heavy accent and I was having a difficult time understanding him. Things I thought he told me turned out not to be true. I know that if you're over 60 and drained of learning yet ONE MORE tech issue, this isn't the answer. You wait forever for an appointment with too few people scheduled with too many customers. The tech people will "fix" it for you - quickly -, but you'll never learn what they did. I've yet to meet an employee who has the ability to explain/teach you what's going on.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy is the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best physical damage protection scheme i have seen till now.’

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind is everything!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing I can always call for The Geek Squad's help, is such a comfort!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best plan!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this protection plan. It is a lifesaver every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy protection plan worth every penny.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan has saved money…if you have children this plan is like money in the bank.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monthly Best Buy Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monthly Best Buy Protection has given me peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tech service provided good results

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech person successfully installed software and synced printer to new laptop. However, the process to reach person on the phone and the time spent was not satisfactory. No local person from store answered so calls were distant service.

    I would recommend this to a friend