Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 4816 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 201 Showing 4,001-4,020 of 4,816 reviews
  • Rated 5 out of 5 stars

    I am hopeful

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If anything goes wrong they say they will fix i have yet to have to use it but.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop ever

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop it doubles as a tablet is very lightweight and works amazingly well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have Best Buy protection on my purchase which is nice to have in case needed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the peace of mind that all of my purchases are protected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No panic!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me peace of mind, knowing I have assistance at my fingertips

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy protection

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money. If you have a lot of Equipment this is the protection you need,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage / Piece of Mind

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter's laptop while away to college. Piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer...works pretty good for what I need it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covers your needs

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to update office 365 since had let renewal expire.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant do without it. Especially since my daighter is only 9

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Peggy's computer.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was good, but she walked through the system too quickly to understand fully,

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It worth it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Samsung 8000 series tv hardly used it, it went grey screen with sound in background. I called geek squad and they said 20% off repair and $29.00, for recycling. Hello ridiculous. The geek squad representative dissuaded me from any help of getting repaired and even recycling at your place. I told him why am I paying $180 a year for the stupid service that I don’t get anything for and you’re like being negative, how nice is that terrible I wrote a huge review on Google so I guess that’s not good for you. I took it to the Salvation Army. They didn’t charge me for sell it recycling. Maybe you should change your marketing oh by the way I was in marketing and I don’t see this is anything good so I guess I’ll just shop somewhere else and you lose sales. Thank you for your attention if you can read this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for buck. Why wouldnt you get it? Total protection piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech Support is great. So helpful for those that are not tech savvy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan,

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the protection it offers. Hope I don't need to use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new to us. Just received our Laptop a few days ago. Good experience so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. They have changed a few things but over all still a great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints so far. It has a big screen and moves pretty fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome protection

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans from Best Buy r the best ..always reliable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product protection.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I am at comfort knowing I have this protection for all my Best Buy purchases.

    I would recommend this to a friend