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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 4817 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 238 Showing 4,741-4,760 of 4,817 reviews
  • Rated 1 out of 5 stars

    WASTE OF MONEY

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A waste, it doesn’t cover anything, you still have to pay.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do Better Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad CS. Not their fault. Bad executives, management. I get it, you hate your job. I'm sorry.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t renew lost protection on all purchases

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t like that if you don’t renew another you lose the 24 month protection on previous purchases from the year prior

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    never used it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it must have come with the laptop and i've never had to use it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Charged after I cancelled

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cancelled this plan several times and a few months prior. I did this on line and spoke to them as well. They still charged me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DON'T BUY BEST BUY PRODUCTS !!! THEY DON'T WORK !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just run from these jerks. Sell you crap that doesn't work !!! Got an infection the first week of use !!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Another disappointment

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't count on it being something that you can easily use when you need it most

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NOT WORTH IT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money spent. Was told buy Best Buy rep that while I was returning the machine it would cover those machines. It doesnt.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was terrible and a waste of money Best buy was no help when I called.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as advertised, no real value to consumer. I would not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This is not me!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS NOT ME. I LIVE IN OHIO. NEVER HEARD OF THIS STORE!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Membership

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't want it it costs. Not having it. Make sure that you are getting what you want.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    If I can’t use the product I don’t need a protecti

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I can’t use the product I don’t need a protection plan to buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ytj8hgrh

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3fosofoek2kfk ecrv5h5vwcevtb es thsvyj it hb yes y btb as vyvf dvtbrvwv

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No Rating.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No Rating. I have not used this service. No usage.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I am trying to figure this out.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have this item how can I give it a rating? I don't have this thing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    RIP Battery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery Life is sad, Battery is always gone too earlier.. so young.. RIP

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Corrupt and crooked

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Corrupt, crooked company. They charge you for renewals when you do not want them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No one is ever available to provide service when needed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dissatisfied

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very confusing, not happy with it. Maybe ok for some

    No, I would not recommend this to a friend