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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 4772 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 4,772 reviews
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and fast as well, was truly pleased as always with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection when I need it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan for my items in my home I purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly and very much needed for protection .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection only made sence

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully i wint need to use it but it only made sence to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yoga 77i

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allen Clark was very helpful. Got all info off old computer and transferred to my yoga. Explained features on the new computer and new windows 11.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is great for people (like me) who need a quick expert to assist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    :)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience at Best Buy. The staff gave me helpful advice to choose the perfect laptop for my needs. They also assisted me with the credit card application, making the whole process smooth and easy. Everyone was friendly and professional. I highly recommend shopping here!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection Plan Exceeds Expectations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computers are so fragile that it just makes sense to opt-in and buy Total Protection. Somehow we cracked the bottom-right corner of the touchscreen on our brand new HP Envy 17. We turned it over to Besy Buy's Geek Squad for repair. They were outstanding; they recommended we back-up our data, sold us a memory stick, and backed-up the drive, using out bit-locked code. It took longer then 30 days for the parts to arrive, so, they refunded the purchase price so we could replace the broken laptop. We are extremely satisfied and recommend Best Byu's "Total Protection Plan" as wonderfully affordable and reliable insurance against damage to a very expensice electronic device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan is worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plan is great, I have used it twice in two months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love knowing that if I have a problem, best buy will do everything they can to try to help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop 17.3” screen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is amazing. The large screen is amazing and easy on the eyes. I also love having the 10 key on the keyboard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice to have a phone number and real person to discuss issues with my electronics. I called a couple weeks ago and rhey cleaned up my computer and resolved the issue I had. I will nore than likely renew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like having a friend on the inside.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. Excellent program don't buy elsewhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used the protection plan just yet, but it seems to be OK

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection but may need to review if I actually need it because of a recent purchase of the same thing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Protection!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this protection on ALL my purchases has been very beneficial. Every time I bring something back for an exchange, there is never a problem. Best purchase ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technology Problems? Best Buy Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With Best Buy Protection, I have no worries with technology problems...which is FANTASTIC.... I also receive GREAT service too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is great if you have any problems with the item you bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing around. It can pay for itself!! It has replaced an television that fell and replaced a dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Best Buy!!! Great place to buy a Laptop!! I appreciated their prompt service and all the questions they answered

    I would recommend this to a friend