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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 4772 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 4,772 reviews
  • Rated 5 out of 5 stars

    Positive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am thankful for the protection provided. I have not had to utilize it. Thankful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a Must

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just simply made sense. Makes shopping in store and online stress free. Makes us feel more safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the expense

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat being subscribed every purchase is covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rhonda

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy plans are great easy to use not bad or price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage for products that I get all on my purchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont know how really good it is i have not ever used it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage, great sound and everything was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added security

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t have to worry about my computer if anything happens to it which is a major blessing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super helpful in the store and remotely! Helped to get things transferred from old laptop, and helped with questions by phone at 24/7 number

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of this product is excellent for an easy use!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet, but it definitely adds peace of mind to purchases. It always seems to happen, you buy a product and it works fine, until the original warranty expires, then it has issues, which are no longer covered. With this, i don't worry because it is all covered past the original warranty period. Plus all the extra perks you get with it, or is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value! I've used it for years now.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am soooo happy that I have coverage for my products from BB! I have used it many times, both remotely and in person. Great value for the service if you don't know how to fix your electronics!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    asheville,nc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love my laptop...i like the ease of use, quality and price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total Membership

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The total membership gives me piece of mind if something happens to my laptop or phone. The techs are great to work with, courteous and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help with my HP Laptop Computer by Geek Squad-FREE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Total (protection) with Best Buy and it is worth the cost per year to have it in case it is needed. In my case, I had a problem with my laptop I'd purchased from Best Buy. Customer Service (Geek Squad) was able to help me (free of charge because I had this incredible Best Buy Total). Turns out it was me that wasn't doing something right, but I was glad they were willing and able to help me with it. I will renew this Best Buy Total (protection) every year for as long as I may need to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont get stuck with a faulty product ever again...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best option to have and protect everything you buy ... and get price perks and much more..... dont get stuck with a faulty product....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought the warranty because you never know what will happen. i have friends that also have the warranty and i can say Best buy has one of the best warranty programs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great membership! nice savings and peace of mind with the care plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth it simply put. Had brought in my laptop for service and not but a day later had it back and working in no time. The plan paid for itself just that 1 visit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth If!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had problems with a printer and was able to exchange without issues

    I would recommend this to a friend