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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 4772 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 4,772 reviews
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended must have. Best buy has good protection for their products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has your back

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always been good to me. I have many computers and BestBuy products and it's refreshing to know that I am always protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save my purchase protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the idea of worry free protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY PROTECTION PLAN

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's to early to review but I was not pleased with the transfer from my Lenova to my new HP. I was told by Xavier that the HP would be ready to go when I go home and plugged it in. Not so, I had to pay a computer specialist to come to my home to set it up. It took him 1 hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I've ever made! You should invest in covering your devices. Highly recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Beth MZ

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I haven't had to use this product but a piece of mind knowing it is there !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy "Geek Squad" folks are not only good but are very patient! Thank you for answering all my questions without judgment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Option!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is superb and staff are not only knowledgeable but friendly with the customers. They are a credit to the service industry especially when dealing with senior citizens. This purchase has saved me more that I pay for the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy warranty protection from membership is exc

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy membership is awesome with warranty protection for my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ya they giving 2 yr protection plan cheaper than any other

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the additional coverage but dont think i will need it. But it is great to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not Used

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately I have not had a need for this. That's a good thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful when having any issues with laptop, able to bring into Geek Squad a d taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for peace of mind. I highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection service but..

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have the total membership, it is a very nice protection service to have, but if you dont, it is very expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and dependable service and coverage!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection for a decent cost. Always friendly and efficient service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get a total tech plan.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't pay for it, because it came with bestbuy's Total tech plan..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, a highly recommended purchase for Best Buy items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry Free.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Best Buy Protection. The less I need to stress over if anthing happens to the printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help! Fix it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best option for any questions or fixes. The Geek Squad is the BEST!

    I would recommend this to a friend