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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 4774 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 4,774 reviews
  • Rated 5 out of 5 stars

    Geek squad membership

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came free with the Best Buy membership and again the support is fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great deal on how to protect your product. I like it because this goes a long way to have the product in good condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUY Protection Plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Confidence with best buy protection with computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a must for those of us that don't always do well with electronics.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pro-tech your tech

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great to have protect all your tech. especially if your a tech nerd.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy always keeps us taken care of

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good peace of mind to know that you have this service. We used it for an installation as well as some corrective measures on some of our products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Bought for my son for college and he loves it. He even games on it. So it must have great speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best from BestBuy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this service for several years now. I have tried other service providers but nothing can beat what BestBuy offers. It helps me plan my budget and stay within it. Thanks to BestBuy for this wonderful service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Computer.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed the support as of this writing. Otherwise a great insurance policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablets

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is of very good quality, the customer service is very good, fast delivery, the product maintains its charge for a long period of time, easy to connect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection bestbuy offers is definitely one of the best protection plans I have ever used they stick to what they say if anything happens to the product take it back to them and they will fix it or even replace it if they can not fix it definitely one of the best choices I have ever made also they make any repairs fast no matter what is wrong they always are really fast to fix what ever the problem is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable assurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great assurance for your expensive technology. We always hope that we will not need to get our computers and accessories fixed, but when it happens it is important to have the best at the best price. Geek squad is that and this service makes it affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Gives Personal Comfort

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on the quality and professionalism of your Geek Squad team having this protection will give me a sense of security that if the product has issues your team will take care

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    helpful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were extremely helpful and did a great job explaining our new laptops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whn i got it home, i could not get it to recognize my printer. I called and the rep spent almost an hour getting it to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not very computer savvy, therefore my protection plan has been a lifesaver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Getting a new laptop.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were able to make our purchase today on line with the help of a employee. He was very patient helping me fill out the credit card application for the purchase of a new computer. We're excited to get the PC today.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get the protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve gotten protection for all the computers I’ve purchased here simply because my parents made me get one when I was going off to college and sure enough computer falls off my desk and suddenly the trackpad was acting up. Ended up getting it replaced super easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have just incase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The level of protection is good to have. Never know what life will throw at you. Protected my first ever gaming PC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    practical to have and that they will cover everything associated with my products

    I would recommend this to a friend