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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 4774 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 4,774 reviews
  • Rated 5 out of 5 stars

    The Greens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I recently returned a newly purchased Lenovo laptop for full refund. We had a wonderful encounter with a geek squad customer service agent who was absolutely the best! His name is J.J. He was able to refund us and complete our purchase for another Lenovo laptop without any problems. Please look this guy up for any of your geek squad needs! He knows his craft and on top of that he has a great personality too! Thanks J.J.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad greatness

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would of never purchase without the great salesman that explained all the perks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always easy to schedule an appointment. Employees are always helpful, knowledgeable and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Armor Protection

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BEST Of The BEST What Are You Waiting For ⭐⭐⭐⭐⭐

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's good will help coverany issues that may arise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan in case anything goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the peace of mind knowing I have the support and tech help I need!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthy to have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this plane. I feel safe buying from Bestbuy because of this plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gives me a peace of mind having this. I always take care of my stuff, but you never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with product, service & all help I got from BEST BUY!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no charge laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent. They provided good advices for repair and recommendation for replacement item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have been very helpful in answering questions on the products that I have purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    membership

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel relieved with this purchase. Help is available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatwarrentyvalue

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for guiding me to get the 2 year warranty, at a decent cost, that cover ALL my items purchased from BEST BUY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys on the Geek Squad at Huntington WV store are always so helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Coverage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It can be very beneficial in the event of an incident with your device, as it covers repair costs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Question is real

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We will see if this is real? i did do a few reviews.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five Star Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “Excellency in Action” from the time you walk in is my review for them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate being able to contact the helpers at Best Buy and to receive help with whatever problems I might have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is consistently outstanding, exceeding my expectations every time.I was completely impressed with their professionalism and customer service.”

    I would recommend this to a friend