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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 4774 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 4,774 reviews
  • Rated 5 out of 5 stars

    Well worth the cost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always been responsive and professional the Geek squad has been a great asset to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality and value. I'm very pleased with this purchase and recommend it to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my boyfriend who fell in love with my brothers gaming laptop. He loves it, it’s been simple to set up and use. He was able to hook his stuff up and so much more convenient than a traditional gaming system because you can pick it up and move anywhere with it. Would buy again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always add the protection plan since I've never had any issues, the Geek Squad people always come through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A game changer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s like hiring a an IT person to be available to help you whenever you need help! Technology peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem with geek squad. Always took care of what i needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy ALWAYS honors their protection plans!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing that I'm accident prone and that I have cats on top of that, I KNOW that I need accident protection for my laptops. I kind of mentioned it before they did, that's how much I wanted it. And I've used it with Best Buy before in the past for a television. Something went wrong with that TV during those 2 years and they sent someone out to work on it. It was non-repairable, so since they didn't carry that model anymore they gave us an upgraded model that was of equal value. So, as you can tell, Best Buy honors their Protection Plan very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend. - knowledgeable techs

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used my warranty service once with great results. The technician reviewed the repair and gave me a few hints as a bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet, but I'm glad I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use. Very friendly and answered all of my questions. I love my warranty. I had to use it once and the process was so smooth. I walked away a very satisfied customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Jo.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monthly Best Buy Protection was spot on fabulous thank you thank you thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Works great, fast and bright screen. Bought for my preteen and the denim cover was a great hit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it yet but nice to know it’s there in case there’s an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monthly protection

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy protection is totaly worth it. Had to use it and was extremely satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the plan!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome plan! I’m looking forward to all My purchases being protected and I don’t have to worry about spilling anything which I’m notorious for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind, and easy process to use. Definitely will be getting it again if i get a new computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have this for all of my devices. Great support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great to have device protection for peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gree Squad Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great to know that you can get protection on items you buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great not having to worry about cost when something goes wrong.

    I would recommend this to a friend